Top Tech Jobs & Startup Jobs

Translate business needs into detailed system requirements, design system functionality and prototypes, develop and execute test cases, document processes and reports, lead stakeholder discussions, perform root cause analysis, and support user training to ensure system solutions meet project and quality standards.

Develop and maintain CI/CD pipelines (Azure DevOps/GitHub Actions), automate deployments across environments, implement observability using Azure Monitor/Application Insights, enforce security and governance (RBAC, Azure AD, Key Vault, Policies), and support containerized .NET/microservices on AKS.

Performs routine accounting tasks including reviewing and verifying journal entries, preparing reconciliation metrics and dashboards, supporting audits with documentation, maintaining process documentation, ensuring adherence to standardized processes, guiding quality efforts and quality verifiers, monitoring review progress, and escalating concerns.

Provide L2/L3 production support, monitoring, troubleshooting, and root-cause fixes for Oracle Siebel CRM. Support upgrades, repository merges, IRM, deployments across environments, integrations (EAI/Web Services/REST), performance tuning with DBAs, and periodic 24x7 on-call coverage. Document processes and assist release and migration activities.

Manage a customer experience team to meet SLAs, coach and develop staff, oversee hiring and performance reviews, optimize revenue and reduce penalties, deliver KPI and compliance reports, identify process improvements, and manage delivery strategies.

Supervise daily activities of business, technical support, and production teams; manage hiring, performance reviews, coaching, training, and KPI reporting; ensure quality, productivity, compliance, and process improvements to enhance end-user experiences.

Provides entry-level customer support through routine call center activities, assessing inquiries, identifying customer needs, explaining policies, updating databases, meeting service-level agreements, and escalating complaints or complex issues. Uses established scripts and procedures while communicating warmly and empathetically under close supervision.

Develop and support primarily web-based applications using C# and ASP.NET, with some Windows application work. Design application frameworks, work with AngularJS, WCF, Web API, web services, and SQL Server, and use Azure DevOps and AI tools throughout the software development lifecycle. Troubleshoot issues, solve complex problems, and manage multiple tasks efficiently.

Supports profitable revenue growth in the Tolling business by developing and maintaining pricing models, proposals, business cases, revenue projections, and financial scenarios. The role gathers and validates operational and financial data, evaluates cost drivers and profitability, performs sensitivity analyses, identifies risks, and provides recommendations. It collaborates with Operations, Finance, Sales, and pursuit teams while improving pricing processes, tools, templates, and data quality.

Processes and classifies electronic and paper documents, captures and verifies data, organizes files, and transmits completed information to clients or internal teams. Uses established procedures and automated extraction tools while ensuring document accuracy, compliance with client requirements, and adherence to company policies. Works under close supervision with no supervisory responsibilities.