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Manage a portfolio of named enterprise accounts in the UK, drive net-new logo acquisition and account expansion for the Proofpoint security platform, engage C-level and technical stakeholders, collaborate with systems engineers and channel partners, deliver forecasts and pipeline progression, and execute account strategies to grow revenue.

Design, build, and operate backend distributed systems end-to-end. Improve scalability, reliability, and observability; introduce architecture and automation; balance rapid iteration with long-term maintainability; mentor teammates and contribute to engineering excellence.

Technical lead for large-scale data ingestion platform: define architecture (Kafka, EKS), own SLOs and observability, drive cost-efficient improvements, lead incidents and RCAs, mentor distributed engineers, and coordinate cross-team APIs and deployments.

Serve as a senior advisor to enterprise C-suite clients, leading executive discovery, scoping data-security and threat programs, defining multi-year cyber roadmaps, influencing cross-functional product and services strategy, and representing Proofpoint in industry thought leadership and client engagements.

Provide proactive technical leadership and post-sale support for strategic customers. Manage escalations, incidents, and cross-team resolution; deliver executive presentations; design and implement solutions; maintain deep knowledge of customer environments and Proofpoint integrations; lead process improvements and plan multi-service production changes.

Provide technical sales engineering support for commercial accounts in Italy: design and champion email- and people-centric security solutions, run demos, proofs-of-concept and threat assessments, collaborate with account managers and channel partners, assist in deployments/training, and feed product and marketing teams with customer insights. Occasional travel required.

Lead global presales engineering escalation, AI-driven workflow transformation, and field enablement. Build governance, intake systems, knowledge capture, and cross-functional advocacy to scale technical expertise, resolve complex escalations, and improve presales outcomes and access governance.

Manage and grow Proofpoint relationships at large enterprise accounts. Develop and execute account strategies, prospect for new opportunities, build C-level relationships, coordinate cross-functional resources, maintain accurate Salesforce account data, forecast pipeline, and conduct regular business reviews and health checks to meet sales quotas.

Manage up to 35 mid-market named accounts in Illinois, sell the full Proofpoint platform via direct and channel partners, prospect and close new business, upsell/cross-sell, execute account plans, maintain forecast accuracy and SFDC hygiene, perform executive-level selling and technical presentations, and coordinate internal/external resources to deliver multi-product, multi-year proposals.

Manage and grow a product support engineering team delivering enterprise customer support for cybersecurity products. Own case queue health, escalations, hiring, coaching, metrics, and cross-functional collaboration to resolve customer issues.