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Manages existing client relationships to support business growth and retention. Responsibilities include negotiating renewals, identifying opportunities for additional products and services, understanding customer needs, providing account support, analyzing reports, and building strong customer relationships. The role requires a state General Lines Agent Life, Health, and HMO license, healthcare management or customer service/sales experience, strong communication and decision-making skills, and travel as needed.

Participates in implementing, maintaining, and analyzing actuarial models, studies, and systems for pricing, underwriting, statistics, reserving, and forecasting. Runs basic models, analyzes results, develops presentations and documentation, and learns health insurance and actuarial business concepts through technical and enterprise new graduate development programs.

Manages financial and IT audits, audit coordination, regulatory and government audits, and independent auditor systems work. Oversees information systems internal controls, negotiates audit findings, prepares reports for senior management and the audit committee, and leads audit staff and diverse projects. The role requires expertise in internal auditing, risk assessment, controls consulting, audit standards, and project management.

Supervises day-to-day activities, processes, and reporting for group accounts receivable premiums. Partners with offshore accounts receivable teams, assists with escalated calls, manages workloads, and supports billing and payment-related processes. The hybrid role requires 5–10% travel and strong accounting, analytical, communication, customer service, and leadership skills.

Supports the design and implementation of financial and management reporting and analytics. Oversees business intelligence strategy, KPI alignment, report rationalization, data governance, and reporting automation. Partners with finance and actuarial teams to improve reporting efficiency, consistency, quality, timeliness, and risk management. Requires business intelligence, relational database, project management, strategy, change management, process improvement, and reporting experience, with Oracle reporting expertise preferred.

Manages and grows existing small-group customer accounts by negotiating renewals, selling products and services, understanding customer needs, providing support, and meeting retention goals. The role interfaces with group representatives and producers, assists other client representatives, and requires customer service, analytical, organizational, communication, and decision-making skills. This is a hybrid position with three office days and two remote days per week.

Leads five employee journey teams and HR liaisons to deliver inclusive, high-quality employee experiences. Responsibilities include supporting HR integration and M&A, developing people programs, redesigning processes, driving continuous improvement, coaching leaders, managing budgets and resources, building business cases, and using data and technology to improve employee services and organizational effectiveness.

The IT Business Consultant validates healthcare business and technology solutions through requirements analysis, test strategy development, UAT, end-to-end testing, defect analysis, and process validation. The role collaborates with business, product, operations, technology, and vendor teams to ensure solutions meet Medicare, CMS, regulatory, and compliance requirements. Responsibilities include testing healthcare workflows involving claims, enrollment, providers, members, benefits, and digital platforms, while supporting Agile delivery and large-scale transformation initiatives.

Leads and develops an enterprise account management team responsible for retention, profitability, growth, and client satisfaction. Manages complex national managed care accounts, builds client relationships, oversees budgets and resource allocation, develops sales strategies, and drives business results. Requires expertise in group health managed care products, account servicing, financial and business analysis, negotiation, coaching, and leadership, along with travel as business needs require.

Leads complex request-for-proposal processes from solicitation review through final submission, ensuring accurate, customized, high-quality responses under strict deadlines. Coordinates cross-functional contributors, resolves proposal-related issues, supports pricing and program documents, and maintains proposal-ready content libraries. Manages multiple RFPs independently while applying strong project management, organization, communication, and business writing skills.