At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.
Join HCSC and be part of a purpose-driven company that will invest in your professional development.
Job SummaryThis position is responsible for supporting continued business growth and customer retention through the management of existing client relationships. Key responsibilities include negotiating renewals, identifying opportunities to introduce additional products and services, understanding customer needs, and providing ongoing account support. Ability and willingness to travel as needed is required.JOB REQUIREMENTS:
- Must have state General Lines Agent Life, Health, and HMO license or obtain General Lines Agent Life, Health, and HMO license within required time frame per state regulations.
- 4 years experience in a health care management field, claims processing, customer service or marketing/ sales involving decision making, self-direction, and finance/product analysis OR Bachelor degree and 2 years health care management, customer service or marketing/sales experience.
- Health care management work experience including PPO and HMO.
- Customer Service oriented; detail oriented.
- Written and verbal communications skills.
- Ability to travel
- Experience addressing customer needs and make sound decisions; building strong customer relations.
- Experience analyzing reports.
PREFERRED JOB REQUIREMENTS:
- Bachelor Degree.
This is a Flex (Hybrid) role: 3 days in office; 2 days remote. Downers Grove, IL
Sponsorship is not available
#LI-Hybrid
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Pay Transparency Statement:
At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees. Learn more about our benefit offerings by visiting https://careers.hcsc.com/totalrewards.
The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.
Flex employees are expected to be in the office a minimum of three days a week. Management will have discretion to modify an employee's weekly schedule for exigent circumstances.
HCSC Employment Statement:
We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics. We are a drug-free and smoke-free workplace. Employment may be contingent upon successful completion of drug screening in accordance with applicable law.
Base Pay Range$56,900.00 - $85,300.00Exact compensation may vary based on skills, experience, and location.
Skills Required
- State General Lines Agent Life, Health, and HMO license, or ability to obtain it within the required state-regulated timeframe
- Four years of experience in healthcare management, claims processing, customer service, or marketing/sales involving decision-making, self-direction, and finance/product analysis; alternatively, a bachelor's degree and two years of relevant experience
- Healthcare management experience involving PPO and HMO products
- Customer-service orientation and attention to detail
- Written and verbal communication skills
- Ability and willingness to travel as needed
- Experience addressing customer needs, making sound decisions, and building strong customer relationships
- Experience analyzing reports
- Bachelor's degree
Health Care Service Corporation Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Health Care Service Corporation and has not been reviewed or approved by Health Care Service Corporation.
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Retirement Support — A pension plan alongside a matching 401(k) is offered, an uncommon combination in the private sector. This combination is described as a standout element that helps retain employees.
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Healthcare Strength — Healthcare options are broad, with multiple medical, dental, and vision choices, wellness incentives, and access to resources like on-site fitness centers and an EAP. These offerings add meaningful value beyond base pay.
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Parental & Family Support — Paid parental leave (up to six weeks at full pay after one year), adoption assistance, and mothers’ rooms are available. These supports reinforce family needs alongside work commitments.
Health Care Service Corporation Insights
What We Do
Imagine Something New, Something Different. Health Care Service Corporation, a Mutual Legal Reserve Company (HCSC), is the largest customer-owned health insurer in the nation and the fourth largest overall. Operating through our Blue Cross and Blue Shield Plans in Illinois, Montana, New Mexico, Oklahoma and Texas (as well as a variety of affiliates and subsidiaries,) we are expanding access to high-quality, cost-effective health care. We are equipping members with information and tools so they can make the best health care decisions for themselves and their families. HCSC is continuously recognized as an employer committed to community, diversity and inclusion, training and development. HCSC is committed to pioneering the health care space in ways as effective as they are creative. If you are passionate about the impact you want to have through your work, with a desire to apply innovative thinking to new and emerging challenges, we encourage you to learn more about HCSC. Learn about what we stand for, how we work and the difference we’re making in the lives of our 15 million members. Join HCSC and discover what new ways of thinking can mean for you, your community, our customers and our organization. Divisions of Health Care Service Corporation, a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Association.
