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Manage business insurance client relationships, provide responsive service, resolve billing issues, process policy changes, and support renewals, certificates, and endorsements. The role requires at least three years of business insurance experience, knowledge of commercial insurance coverages, and permanent U.S. work authorization without sponsorship. Insurance designations and experience with Sagitta, Image Right, or EPIC are preferred.

Supports Business Insurance Select clients by responding promptly to service needs and preparing endorsements, certificates, audits, applications, and related documentation. Requires strong attention to detail, customer service experience, and the ability to manage client requests. Insurance knowledge, a Property & Casualty license, insurance designations, and experience with Sagitta, ImageRight, or EPIC are preferred.

Leads the full training lifecycle for Business Insurance service teams, including onboarding, role-based instruction, continuing education, refresher sessions, and professional development. Creates curricula, training materials, assessments, job aids, and playbooks; identifies needs through audits and quality results; partners with business leaders and subject matter experts; mentors employees; and aligns training with process changes, compliance, operational priorities, and talent development initiatives.

Manage complex commercial insurance accounts and client insurance programs. Responsibilities include coordinating with producers, carriers, vendors, account managers, and clients; preparing applications, proposals, binders, certificates, policy documents, and loss summaries; managing receivables, renewals, audits, coverage changes, and quality control; analyzing quotes and coverage gaps; and guiding clients and junior team members.

Manage client benefits programs for an insurance brokerage, serving as the primary contact for producers, clients, carriers, TPAs, and vendors. Responsibilities include coordinating workflows, renewals, RFPs, negotiations, client meetings, enrollment communications, wellness presentations, and service delivery. The role requires managing a book of business, delegating work, resolving benefits and claims questions, maintaining vendor relationships, and supporting fully insured or self-funded benefits programs.

Gestiona la facturación, renovación y movimientos de pólizas, incluyendo inclusiones, exclusiones y endosos. Atiende consultas de clientes sobre coberturas, prepara reportes internos y externos, y participa en presentaciones para clientes y propuestas para prospectos. El puesto requiere experiencia en análisis de seguros, manejo intermedio de Excel y habilidades de comunicación, atención al detalle, servicio al cliente y resiliencia. Es una posición híbrida en República Dominicana, con al menos tres días semanales en oficina.

Supports business insurance client accounts through new business and renewal preparation, policy and endorsement processing, certificates, schedules, carrier follow-up, audit review, invoicing, premium allocations, accounts receivable monitoring, and related accounting tasks. Collaborates with client teams, supports senior account associates, maintains agency management system data, prepares proposals, and helps ensure client deliverables and expectations are met.

Manages business insurance client accounts through new business, renewals, and ongoing service. Responsibilities include exposure analysis, carrier submissions, premium and coverage comparisons, proposals, bind orders, endorsements, audits, contract reviews, client meetings, and relationship management. The role supports account strategy, mentors account associates, coordinates deliverables, and maintains regulatory and licensing requirements while managing a smaller book of business under client team guidance.

Supports business insurance account teams with new business, renewal, and general service tasks. Responsibilities include agency management system data entry, ordering loss runs and reports, generating certificate holder lists, obtaining E-Mods and flood zones, and issuing certificates, property evidence, and auto ID cards. The role requires strong organization, customer service, communication, attention to detail, Excel proficiency, and the ability to obtain a Property Casualty Resident’s License within 90 days.

Manage high-net-worth personal lines insurance accounts, responding to client needs, advising on coverage, preparing proposals, handling renewals and claims, identifying coverage gaps, and developing new business. Maintain accurate account records, collect receivables, build referral relationships, meet licensing and compliance requirements, and provide service to affluent clients and executives.