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Drive adoption and growth of the FICO Platform through partner relationships and enterprise sales. Educate partners and clients on decision management, analytics, and AI capabilities, shape solution proposals with internal teams, manage quotas, and travel to support partner engagements.

Provide first-level IT infrastructure support and incident resolution, complete requests and scheduled tasks across regions from a local command center, escalate per SLA/OLA, prioritize tickets, and document incidents following defined processes.