Key Account Management - Partner

Posted 5 Hours Ago
Be an Early Applicant
Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, MYS
In-Office
Senior level
Software
The Role
Lead and expand a major financial-institution account by building C-suite relationships, designing enterprise SaaS solutions, negotiating multi-million-dollar deals, driving account growth, and influencing product strategy. Travel up to 50% and collaborate across sales, product, delivery, and marketing.
Summary Generated by Built In

FICO (NYSE: FICO) is a leading global analytics software company, helping businesses in 100+ countries make better decisions. Join our world-class team today and fulfill your career potential!

At FICO, we are always looking for exceptional talent to drive our ambitious growth strategy. While we may not have an immediate opening, this is a general posting for outstanding Key Account Managers who specialize in enterprise technology sales and client relationship management within the financial services sector.  If you’d like to learn more, we encourage you to introduce yourself so that we can begin a conversation and consider you for opportunities as they arise.

The Opportunity

Are you ready to take your sales career to the next level by leading one of FICO’s most critical client accounts? This role is your chance to lead a cornerstone account for a global leader in analytics and decisioning technology. You’ll have the opportunity to shape the future of a premier client’s business while achieving significant personal and professional growth. With over 60 years of consistent growth, FICO’s world-class solutions empower thousands of businesses worldwide to make smarter fraud, risk, and customer management decisions.  As a senior member of our Sales organization, you will leverage your deep expertise, strategic acumen, and consultative-selling prowess to strengthen and expand a marquee client relationship. This is not just another sales role—it’s an opportunity to make a significant impact by partnering with a global financial institution to address their most urgent challenges with FICO’s advanced technologies. If you’re a results-driven, senior-level professional with a passion for delivering innovative solutions and driving exceptional outcomes, we want to hear from you.
 

What You’ll Contribute

  • Strategic Leadership: Build and nurture relationships with C-suite and senior client stakeholders to uncover and address their most critical business challenges, demonstrating the value of FICO’s solutions at every turn.

  • Solution Innovation: Collaborate with internal teams across sales, product, delivery, and marketing to design tailored, enterprise-grade solutions that align with client needs and long-term strategies.

  • Complex Deal Structuring: Lead high-stakes negotiations for multi-million-dollar contracts, ensuring mutually beneficial outcomes that protect and expand FICO’s footprint within the account.

  • Client Advocacy: Serve as the voice of the client within FICO, influencing product roadmaps and solution strategies to address evolving market demands.

  • Business Growth: Develop and execute comprehensive business plans that drive account expansion and long-term profitability, while achieving quarterly and annual sales targets with significant upside potential.

  • Market Leadership: Represent FICO as a trusted advisor, staying ahead of industry trends and positioning the company as the go-to partner for advanced analytics and decisioning solutions.
     

What We’re Seeking

  • Proven Senior-Level Experience: Demonstrated success in building and managing strategic relationships with senior executives, particularly within large financial institutions.

  • Enterprise Solution Sales Expertise: A track record of structuring and closing complex, multi-million-dollar deals, including SaaS-based solutions that expand existing offerings or integrate into larger solution bundles.

  • Industry Knowledge: Deep familiarity with banking, credit risk, fraud prevention, account management, or consumer lending. Experience in applying technologies such as machine learning, AI, decision management, and optimization is highly desirable.

  • Strategic Vision and Execution: Ability to craft and execute joint business plans that align with client objectives and FICO’s strategic priorities.

  • Growth Mindset:  A Passion to learn and educate customers and FICO colleagues through presentations, and conversations. Strong soft skills, and a genuine interest in people and a desire to help them be wildly successful.

  • Resiliency: Able to maintain focus and effectiveness under pressure, adaptable to change, and recover quickly from setbacks.

  • Collaborative Leadership: A team-oriented mindset that values collaboration and leverages the collective strengths of colleagues to deliver exceptional results.

  • Travel Flexibility: Willingness to travel up to 50% to maintain a close partnership with the client and foster meaningful, face-to-face interactions.

  • Educational Foundation: Bachelor’s degree in business, technology, or a related discipline, or equivalent commercial experience.

Our Offer to You 

  • An inclusive culture strongly reflecting our core values:  Act Like an Owner, Delight Our Customers and Earn the Respect of Others.

  • The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences.

  • Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so.

  • An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.

Why Make a Move to FICO?

At FICO, you can develop your career with a leading organization in one of the fastest-growing fields in technology today – Big Data analytics.  You’ll play a part in our commitment to help businesses use data to improve every choice they make, using advances in artificial intelligence, machine learning, optimization, and much more.

FICO makes a real difference in the way businesses operate worldwide:

•    Credit Scoring — FICO® Scores are used by 90 of the top 100 US lenders.

•    Fraud Detection and Security — 4 billion payment cards globally are protected by FICO fraud systems.

•    Lending — 3/4 of US mortgages are approved using the FICO Score.

Global trends toward digital transformation have created tremendous demand for FICO’s solutions, placing us among the world’s top 100 software companies by revenue. We help many of the world’s largest banks, insurers, retailers, telecommunications providers and other firms reach a new level of success. Our success is dependent on really talented people – just like you – who thrive on the collaboration and innovation that’s nurtured by a diverse and inclusive environment. We’ll provide the support you need, while ensuring you have the freedom to develop your skills and grow your career.  Join FICO and help change the way business thinks!

Learn more about how you can fulfil your potential at www.fico.com/Careers

FICO promotes a culture of inclusion and seeks to attract a diverse set of candidates for each job opportunity. We are an equal employment opportunity employer and we’re proud to offer employment and advancement opportunities to all candidates without regard to race, color, ancestry, religion, sex, national origin, pregnancy, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Research has shown that women and candidates from underrepresented communities may not apply for an opportunity if they don’t meet all stated qualifications. While our qualifications are clearly related to role success, each candidate’s profile is unique and strengths in certain skill and/or experience areas can be equally effective. If you believe you have many, but not necessarily all, of the stated qualifications we encourage you to apply.

Information submitted with your application is subject to the FICO Privacy policy at https://www.fico.com/en/privacy-policy

Skills Required

  • Proven senior-level experience building and managing strategic relationships with C-suite and senior executives at large financial institutions.
  • Enterprise solution sales expertise with a track record of structuring and closing complex, multi-million-dollar deals, including SaaS-based solutions.
  • Deep domain knowledge in banking, credit risk, fraud prevention, account management, or consumer lending.
  • Experience applying AI, machine learning, decision management, or optimization technologies to client solutions.
  • Ability to craft and execute joint business plans, achieve quarterly and annual sales targets, and drive account expansion.
  • Strong consultative selling, negotiation, client advocacy, and stakeholder influence skills.
  • Willingness and ability to travel up to 50% to maintain client partnership.
  • Bachelor's degree in business, technology, or related discipline, or equivalent commercial experience.
  • Resiliency, adaptability, collaborative leadership, and a growth mindset to educate customers and colleagues.

FICO Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about FICO and has not been reviewed or approved by FICO.

  • Leave & Time Off Breadth Time off offerings include paid holidays, paid sick days, and PTO, with typical vacation time described in the mid‑teens to ~20 days per year. Paid maternity and paternity leave are also included, which strengthens overall leave coverage.
  • Equity Value & Accessibility Equity-related rewards include an Employee Stock Purchase Plan with a discounted purchase feature, and broader participation in performance-based equity grants is described. These ownership programs can materially increase total rewards beyond base pay.
  • Parental & Family Support Parental leave is described as available up to 12 weeks, alongside a Family Building Benefits Program that supports fertility, adoption, surrogacy, and related services. This adds targeted support for employees navigating parenthood and family planning.

FICO Insights

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The Company
HQ: San Jose, CA
3,751 Employees
Year Founded: 1956

What We Do

Headquartered in Silicon Valley USA, FICO® (NYSE:FICO) is a leading analytics software company, helping businesses in over 80 countries make better decisions that drive higher levels of growth, profitability and customer satisfaction. The company’s groundbreaking use of Big Data and mathematical algorithms to predict consumer behavior has transformed entire industries.

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