Top Tech Jobs & Startup Jobs

Own the roadmap and transformation of eBay’s case management platform from fragmented legacy systems to a scalable, AI-powered solution. Define requirements, prioritize capabilities, lead discovery through launch, and partner with engineering, design, operations, and business teams. Drive adoption, change management, user-centered experiences, measurable outcomes, compliance capabilities, workflow automation, and real-time insights across customer service operations.

Lead eBay’s US Community, Social, and Influencer function, developing community-led growth strategies and scaling creator ecosystems that drive awareness, engagement, participation, loyalty, and commercial outcomes. Build programs for collectors, buyers, sellers, and enthusiasts, partner cross-functionally to grow eBay Live, establish performance measurement frameworks, and hire and mentor a high-performing team. Monitor creator economy, social commerce, and live commerce trends to identify opportunities.

Supports accounting and financial planning for assigned entities and cost centers. Responsibilities include month-end and year-end close, journal entries, reconciliations, budgeting, forecasting, variance analysis, reporting, Italian electronic invoicing compliance, internal controls, regulatory compliance, and finance process improvements. The role collaborates with international teams and requires knowledge of Italian accounting and tax regulations, VAT rules, Italian and English proficiency, and strong Excel skills.

Provide strategic employment law advice across six EMEA jurisdictions, advising HR and business leaders on employee relations, restructurings, works councils, trade unions, investigations, litigation, privacy, mobility, and workplace technology. Draft and negotiate employment-related agreements and policies, support regulatory proceedings, manage external counsel, monitor legal developments, and deliver employment law training.

Lead Marketing FP&A within eBay's FP&A Center of Excellence: manage close, accruals, forecasting, budgeting, reporting, tooling, process standardization, and a small team. Deliver insights, build dashboards and finance tools, ensure controls and US GAAP compliance, and drive transitions into the COE.

Investigate and resolve customer disputes, claims, appeals, and shipment-tracking tickets within service-level agreements. Coordinate between Global Customer Experience and Authenticity Guarantee teams, track inbound shipments, document findings, and provide accurate updates. The role requires sound judgment, problem-solving, conflict management, analytical ability, attention to detail, and effective workload management in a fast-paced, ticket-based environment.

Lead analytics and ML initiatives for Focus Category, building and deploying predictive models and AI-powered analytics platforms (NL-to-SQL, LLM features). Partner with product and business stakeholders to design experiments, craft dashboards, integrate data sources, and productionize ML/LLM pipelines and visualizations to drive product discovery, measurement, and growth.

Lead and mentor a cross-functional engineering team, ensuring high-quality software delivery, fostering team culture, and collaborating with stakeholders to drive strategic execution.

Serve as the strategic People Business Partner for eBay's Toronto site, driving site-level people strategy, culture, engagement, leadership development, organizational effectiveness, change management, and cross-functional partnership to support scaling, workforce planning, and site experience.

Leads end-to-end experience design for eBay’s Payments, Tax, and Monetization platform. Defines multi-quarter experience strategy, creates concepts, flows, prototypes, and polished designs, and aligns Product, Engineering, Finance, Risk, Legal, and senior leadership. Shapes product direction through research, data, experimentation, and storytelling; mentors designers; establishes design frameworks and standards; and advances AI-assisted design practices and scalable customer experiences.