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Own end-to-end onboarding and drive customer adoption, run proactive check-ins and Quarterly Business Reviews, coordinate cross-functional issue resolution, build repeatable playbooks, templates and reporting, and help shape the Customer Success function while collaborating with international colleagues.

Provide phone and email technical support for a large SaaS platform, troubleshoot and reproduce web application issues, escalate product bugs to Tier 2/product teams, and collaborate with internal teams to resolve complex customer problems while maintaining clear communication and documentation.

The Technical Director of Data Engineering is responsible for designing and building scalable data platforms, leading development of ingestion and processing systems, optimizing performance, and collaborating across teams to implement effective AI and data solutions.

As a Senior Software Engineer, you will build complex backend services and APIs using Node.js and TypeScript, contribute to design discussions, mentor junior engineers, and enhance service reliability and engineering quality.

Lead product strategy to consolidate six products into one AI-powered Ethics & Compliance offering. Own roadmap, discovery, requirements, and backlogs; partner with engineering, UX, and product marketing; measure usage and revenue; hire and develop product managers; deliver integrated, commercially successful B2B SaaS products.

Own strategy and roadmap for core authentication flows (SAML, OIDC/OAuth2, PKCE, MFA, token lifecycle, federation). Make system-design and security trade-offs with engineers, drive internal adoption of modern identity APIs, prototype with AI coding tools, track IAM standards, and translate complex protocols into specs and prioritized backlogs.

This role involves rapidly building prototypes, engaging with customers to understand needs, and collaborating with teams to shape product direction. You'll demonstrate technical solutions in executive meetings and act as a forward-deployed engineer to validate opportunities on-site.

Lead a team of engineers to deliver secure, scalable microservices and APIs. Drive team performance, remove blockers, and improve processes in an agile environment.

The Senior Software Engineer will design and deliver secure, scalable microservices using C#/.Net and AWS. Responsibilities include guiding technical decisions, mentoring peers, and advocating for AI tools in development processes.

Lead architecture and delivery of secure, scalable serverless systems on AWS using TypeScript/Node.js. Design distributed, event-driven platforms, own IaC, integrate AI with governance and observability, mentor senior engineers, and set technical direction across multiple teams to modernize and maintain high-performance enterprise SaaS.