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The Customer Success Specialist will provide Tier I support, handle client relationships through telephone support, resolve issues, and ensure client satisfaction. They will interact with customers, diagnose technical issues, follow standard procedures, and communicate effectively with various stakeholders.

Join Diligent's global Talent Acquisition team to identify, engage, and attract experienced hires for the business. Partner with hiring managers to lead full-cycle hiring processes and ensure a high-performing culture. Provide market insights and strategic talent acquisition solutions. Requires 3+ years of recruitment experience, excellent communication and organizational skills, stakeholder management experience, and a passion for making a difference.

As a Senior Site Reliability Engineer at Diligent, you will maintain and support global applications, automate repetitive tasks, and collaborate with development teams to enhance scalability and reliability. You will also contribute to incident management, performance improvement, and define service level indicators.