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The role involves leading business process outsourcing for the Life & Annuities domain, focusing on operational efficiency, team management, and data analysis to drive improvements.

Serve as liaison between European public-sector stakeholders and technical teams to gather, analyze, and document business and technical requirements. Translate needs into user stories, functional specs, process flows, and acceptance criteria. Support chatbot/conversational AI design, refine intents/entities, coordinate testing, and facilitate workshops and knowledge transfer in Italian and English.

This role involves resolving technical issues, providing customer support, and assisting clients with technical inquiries, while maintaining service level agreements.

The IT Engineer will provide technical support for IT infrastructure and application services, manage client relationships, and participate in projects. Responsibilities include resolving incidents, monitoring compliance, and suggesting improvements, primarily for Japanese clients.

The AWS Cloud DevOps Engineer will design, develop, and maintain AWS-based cloud-native Java applications, ensuring operational excellence and system reliability.

Lead design and delivery of scalable ServiceNow insurance solutions: develop, review, refactor, migrate code, manage releases and upgrades, drive automation (Flow Designer, Playbooks, ATF), enforce governance, and mentor junior developers.

Support a software engineering team by providing guidance, performing code reviews, managing projects, and promoting a culture of growth and innovation.

Design and implement AI solutions, collaborate with clients to understand requirements, lead development of machine learning models, and support presales activities.

Lead sales efforts in L&A insurance, build strategies for new accounts, manage complex sales cycles, and meet growth targets in Canada.

The Senior Graphtalk Developer will analyze requirements, develop and deploy software solutions, optimize systems, mentor team members, and manage project priorities.