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Manage strategic academic research accounts by building client relationships, developing sales opportunities, managing the full sales cycle, preparing solution-oriented proposals, tracking CRM pipelines and forecasts, resolving issues, and representing products at industry events. The role focuses on consultative selling, customer satisfaction, revenue growth, negotiation, and collaboration with internal teams.

Manages 100–150 multimedia and course development projects annually from planning through launch. Responsibilities include assessing feasibility, preparing estimates and specifications, coordinating editors, authors, developers, and vendors, managing budgets and contracts, tracking timelines, guiding media asset development, overseeing testing and revisions, reporting status, resolving issues, and improving production processes. The role requires strong project management, multimedia development, web technology, and cross-platform interactive product experience.

Leads complex cloud infrastructure deployments, modernization, troubleshooting, and automation initiatives. Designs resilient architecture patterns, owns technical execution plans, investigates recurring incidents, and improves reliability, observability, documentation, and operational maturity. Partners with architecture, security, product, and FinOps teams while mentoring junior systems engineers and supporting scalable Kubernetes-based platform services.

Develops new commercial opportunities for the Reaxys chemistry intelligence platform through prospecting, industry engagement, lead generation, strategic partnerships, and customer outreach. The role advances pipeline, supports deal creation, contributes to campaigns and proposals, and shares market insights with sales, marketing, product, and enablement teams.

Develop and lead strategic brand storytelling and integrated communications campaigns for Cell Press. Create and edit content, manage freelancers and agencies, coordinate web, social, and email channels, define KPIs, analyze campaign performance, and present recommendations to senior stakeholders. The role combines strategic planning, hands-on content development, project management, audience segmentation, stakeholder influence, and data-informed optimization.

Develop and execute automated functional and non-functional tests using JavaScript, TypeScript, Playwright, and Selenium. Build scalable test frameworks, perform primarily end-to-end and API testing, ensure appropriate feature coverage, and investigate production incidents. Collaborate with agile teams to support consistent, on-time delivery of high-quality software.

Support the Senior Product Manager in shaping and delivering SSRN product enhancements. Write user stories and acceptance criteria, gather requirements, manage and prioritize the backlog, support Agile sprint ceremonies, track releases in JIRA and Aha, prioritize defects, produce analytics reports, and assist with discovery, launch readiness, stakeholder communications, and collaboration with engineering, analytics, operations, content, and data science teams.

Develops product and portfolio growth strategies for solutions serving corporate R&D researchers. Responsibilities include market and competitive analysis, product roadmap guidance, growth assessments, M&A screening, strategic partnerships, and translating complex insights into actionable recommendations. The role collaborates with product, commercial, strategy, and senior leadership teams to execute strategic priorities across multidisciplinary groups.

Manage a portfolio of academic and government accounts to drive engagement, renewals, and revenue across Elsevier research solutions. Conduct inbound/outbound outreach, qualify opportunities, deliver presentations and proposals, negotiate within guidelines, forecast, close deals, and collaborate with internal teams to maximize customer value and meet revenue and renewal targets.

Manages a portfolio of scientific databases and solutions, driving new sales, renewals, upselling, and cross-selling. Develops strategic account plans, conducts consultative needs analysis, negotiates agreements, coordinates pre- and post-sale handoffs, and maintains relationships with customer decision-makers. Reviews forecasts, evaluates competitive intelligence, provides market feedback, and participates in trade shows and conferences to achieve revenue targets.