Account Manager

Posted Yesterday
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Beijing, CHN
In-Office
Entry level
Artificial Intelligence • Healthtech • Information Technology • Other • Analytics
The Role
Manage strategic academic research accounts by building client relationships, developing sales opportunities, managing the full sales cycle, preparing solution-oriented proposals, tracking CRM pipelines and forecasts, resolving issues, and representing products at industry events. The role focuses on consultative selling, customer satisfaction, revenue growth, negotiation, and collaboration with internal teams.
Summary Generated by Built In

Do you enjoy having a Consultative approach towards sales and driving revenue?

Do you enjoy collaborating with teams to deliver on common goals?

We are Hiring a Research Sales Manager (Academic) base in Beijing/Shenzheng/Guangzhou, are you the one?

About our Team 

Our team accelerates knowledge for a better world by supporting the establishment, discovery, and advancement of knowledge. We achieve this by transforming scientific discoveries into peer-reviewed knowledge, hosting a vast corpus of information, allowing users to unlock insights, and measuring the quality and impact of research to turn insights into actionable outcomes.

About the Role

You will need to build and maintain effective long-term relationships and a high level of satisfaction with key senior-level decision makers and influencers at an assigned group of customer accounts that may include major strategic customers within a geographic or industry focus. Identifie, develop and typically close new sales opportunities. Create demand for the organization's products and services by raising their profile with customers. Achieve revenue targets by increasing revenue spend per account. 

Responsibilities

  • Growing pipeline through active account management and executing a strategic account plan with the client

  • Managing complete sales cycle from opportunity identification through close

  • Creating targeted, solution-oriented proposals with appropriate positioning and pricing for software and services

  • Developing and tracking pipeline within assigned accounts utilizing CRM and reporting weekly forecast and opportunity progression

  • Working with clients and internal partners through issue resolution to drive customer satisfaction

  • Representing product portfolio through speaking engagements, industry events and trade shows

Requirements

  • Have a university degree or Masters degree in a relevant field.

  • Have a technical aptitude with computer skills including Excel, Word, Powerpoint, CRM applications

  • Have excellent organizational and time management skills

  • Demonstrate an ability to work in a team selling environment

  • Display functional knowledge of negotiation process

  • Have a solid understanding of solution selling value proposition

  • Have solid interpersonal and presentation skills to partner and collaborate across teams

Work in a way that works for you

We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

Working for you

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

Medical and Life Insurance: Coverage for Medical and life risk.

  • Long-Service Award: Recognition for loyalty and dedication.

  • Marriage and New Baby Gifts: Celebratory tokens for special life events.

  • Festivals and Birthday Gifts: Spreading joy on occasions that matter.

  • Annual Medical Check-up: Prioritizing employee well-being through regular health check-ups.

  • Flexible Benefits via CIIC Platform: Personalized benefits accessible through a user-friendly platform.

  • Paid Time Off: Annual Leave, Flex Family Care Leave, Birthday Leave, Marriage Leave, Compassionate Leave, Medical and Hospitalization Leave, Examination Leave Gazetted Public Holiday

  • Family Care leave (Maternity/Paternity Leave and Adoption Leave)

About the business:

A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world’s grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world.

We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.

Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here.

Please read our Candidate Privacy Policy.

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

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Skills Required

  • University degree or Master's degree in a relevant field
  • Technical aptitude and computer skills, including Excel, Word, PowerPoint, and CRM applications
  • Excellent organizational and time management skills
  • Ability to work in a team-selling environment
  • Functional knowledge of the negotiation process
  • Solid understanding of solution-selling value propositions
  • Solid interpersonal and presentation skills for cross-team collaboration

Elsevier Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Elsevier and has not been reviewed or approved by Elsevier.

  • Leave & Time Off Breadth Feedback suggests paid time off spans vacation, holidays, sick days, bereavement, military leave, and volunteer time. Family-related leave options are also emphasized as part of the package.
  • Healthcare Strength Feedback suggests medical, dental, vision, life insurance, wellness initiatives, and an EAP form a comprehensive health offering. Gym support and wellbeing hubs reinforce an ongoing health and wellness focus.
  • Retirement Support Feedback suggests retirement programs include a 401(k)/retirement plan and pension options, with long-term savings vehicles such as an employee stock purchase plan also available. These elements contribute to a sense of financial security beyond base pay.

Elsevier Insights

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The Company
HQ: Amsterdam
Year Founded: 1880

What We Do

Elsevier is a world-leading provider of information solutions that enhance the performance of science, health, and technology professionals, empowering them to make better decisions, and deliver better care. Because informed decisions lead to better outcomes, Elsevier is a leader in information and analytics for customers across the global research and health ecosystems. Elsevier helps researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. We do this by facilitating insights and critical decision-making for customers across the global research and health ecosystems.

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