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Provide administrative immigration support to European offices: draft French-language applications and support letters, maintain client files and Fragomen database, upload documents, liaise with authorities, file applications, perform case audits, and draft client emails. Work in a fast-paced, multilingual shared services team with hybrid office attendance.

Provide substantive, client-facing paralegal support for employment-based immigration matters: prepare and file petitions, conduct document review and case analysis, manage case status and reporting, communicate with clients and foreign nationals, meet SLAs, train staff, and improve processes and compliance.

Provide substantive, client-facing paralegal work on employment-based immigration matters: prepare and file petitions, gather and review documents, perform case analysis and drafting, manage case status and reporting, intake clients, communicate case updates, meet SLAs, train team members, ensure compliance with firm policies and data privacy, and improve processes.

Supervise and mentor the Help Desk/Managed Services team for I-9 and E-Verify compliance. Manage escalated complex I-9 cases, liaise with clients and internal stakeholders, oversee case status in ServiceNow, ensure regulatory compliance, reporting, intake/troubleshooting, and continual process improvements for the WorkRight US I-9 product.

Prepare and file employment-based immigration petitions; manage case intake and status; draft and proof documents; communicate with clients and foreign nationals; use case management and reporting tools; meet SLAs; assist training and process improvements.

Manage and optimize email automation, nurture programs, and event technologies (Marketo, Cvent, ON24). Configure integrations with Salesforce, ensure data quality, support live events, build reporting dashboards, and train stakeholders to improve campaign and event performance.

Provide client-facing business immigration casework: prepare and file petitions, gather and review documents, manage case status in case management/billing systems, advise clients on strategy, communicate with foreign nationals and contacts, meet SLAs, train teammates, and ensure compliance with firm standards and data privacy.

Provide administrative support for immigration matters: draft German-language applications and support letters, maintain and upload documents to Fragomen's database, prepare emails and case updates, contact authorities, file applications, perform audits, organise documents and assist with ad-hoc projects.

Provide immigration legal services including eligibility assessments, drafting petitions and legal documents, client counseling, case strategy, compliance and program support, supervising junior staff, researching, and improving processes while using firm technology and meeting SLAs.

Provide independent management of client immigration matters, research complex immigration issues, prepare and file cases, supervise junior staff, build client relationships, ensure compliance with firm protocols, meet productivity goals, and support business development and process improvements.