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As a Sales Consultant at CarMax, you will guide customers in finding vehicles, ensuring smooth transactions, and providing exceptional customer service. Teamwork and relationship-building are crucial for success.

Provide customer service and assist in sales, auction, and appraisal processes, including cash management and auditing paperwork.

Oversees Business Operations Associates, manages workflow, ensures customer service, mentors team members, and collaborates with Home Office teams.

As a Senior Customer Specialist at CarMax, you will guide customers through their car buying journey while overseeing store operations and training new associates.

The Business Operations Associate provides customer service and supports store operations by processing paperwork, managing cash, and mentoring new associates.

The Manager of Supply Strategy & Analytics oversees strategic initiatives in supply chain, working closely with product and operations teams to optimize vehicle acquisition and movement, utilizing data analysis to inform decisions and enhance performance.

Assist technicians with part identification, inventory management, customer service, and ensure compliance with OSHA/EPA regulations while maintaining records and inventory.

The Customer Advisor delivers excellent customer service, assists with service calls, documents customer concerns, and manages repair orders, ensuring effective communication throughout the service process.

The Auction Services Associate manages vehicle preparation, inventory scanning, reconciliation, vehicle movement, and provides exceptional customer service to both internal and external clients.

The Vehicle Condition Assessor conducts vehicle assessments, communicates findings to Buyers, and supports departmental operations while ensuring customer satisfaction.