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Prospect and acquire small business customers within an assigned territory by conducting consultative needs analyses and selling data, phone, video, and mobile communication solutions. Manage leads through closing, maintain accurate CRM records, collaborate on order execution, and support customer satisfaction. The role involves daily field-based outside sales with frequent driving and walking, plus occasional office work, meetings, and training.

Processes corporate customer complaints, compliments, and feedback by researching escalations, documenting customer experiences, identifying responsible business departments, communicating with customers and leadership, and monitoring resolution deadlines. The role requires handling sensitive situations professionally, managing multiple applications and tasks, and supporting business owners throughout the escalation process.

Manages supplier engagement and small business participation programs within Procurement Operations. Develops supplier initiatives, oversees reporting controls, analyzes spending and supplier activity, monitors program performance, and presents impact metrics to leadership. Partners cross-functionally on supplier development, capacity building, mentorship, networking, and community-focused sourcing. Requires strong analytics, communication, organization, stakeholder management, and Microsoft Office skills.

Lead and mentor a team of business planning analysts to manage budgeting, forecasting, monthly financial reporting, and complex data analysis. Oversee business requirements for opportunity-to-cash order flows, ensure process documentation and policy adherence, identify risks and cost drivers, and drive data-driven decisions to support product, service, and technology initiatives.

Lead and coach mid‑market Account Executives and Account Managers to exceed sales targets, recruit and train staff, monitor team activity and reports, assign high‑priority accounts, and pursue long‑term business opportunities while managing daily team operations.

Supervise a 24x7 Community Solutions Response Center team supporting managed Wi-Fi network surveillance and customers. Responsibilities include coaching staff, managing workflows, improving monitoring and ticketing processes, analyzing communication and outage metrics, coordinating issue resolution, supporting system enhancements, hiring and training employees, and maintaining operational procedures. The role is office-based and includes after-hours on-call responsibilities.

Acquires residential customers through exclusive door-to-door sales in assigned multifamily properties. Uses consultative selling to meet sales and penetration targets, adds services for existing customers, resolves complaints, monitors competitor activity, completes sales documentation, and handles payments. The role requires extensive outdoor work, evening and weekend availability, territory travel using a personal vehicle, and bilingual Spanish communication.

Prospect and close new business with small-business clients by conducting consultative needs analyses and recommending Spectrum communication solutions. Manage leads through the sales process, meet data, phone, video, and mobile sales targets, maintain accurate CRM records, and coordinate order execution with internal teams. This field-based role requires frequent driving and walking, customer communication, sales meetings, and product training.

Conduct consultative sales for voice, data, and video solutions to business clients. Generate and qualify leads through outreach, cold calling, networking, and industry events; develop proposals, presentations, site surveys, and ROI analyses; achieve revenue quotas; maintain CRM data; and coordinate account handoffs with account management and business services teams.

Acquire residential customers in assigned multi-dwelling properties through door-to-door consultative sales. Meet monthly sales and penetration targets, generate additional revenue from existing customers, resolve customer issues, monitor competitor activity, complete sales documentation, collect payments, and participate in training. The role is primarily outdoors, requires variable hours, and involves walking door-to-door and lifting up to 20 pounds.