The Customer Experience Manager will manage operations within the Employee Benefits team, ensuring client expectations are met, overseeing team performance, analyzing call center data, and collaborating with the Employee Benefits corporate team. The role requires strategic guidance, complaint resolution, and continuous improvement of the employee and customer experience.

As a Senior Fullstack Engineer at Aura, you will develop advanced features for Family Protection and Parental Controls, improve product quality, and work within a cross-functional team on both front-end and back-end components. Your role involves analyzing user feedback and participating in product ideation.