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Leads Tier 2 IT service desk operations for a DOD contract, serving as technical shift lead and escalation point. Responsibilities include ticket prioritization, endpoint and VDI troubleshooting, classified and unclassified system support, desktop and VTC deployments, account administration, printer support, root-cause analysis, knowledge-base documentation, ITIL compliance, customer service, and technician mentoring.

Develops and staffs cyber operations plans and targeting, prepares operational reports and briefings, identifies risks, and recommends training. Collaborates with Intelligence Community and military cyber planners and operators, supports senior-level working groups, and contributes to strategic and operational planning, cyber operations, and targeting activities.

Performs Common Criteria security testing and compliance evaluations for commercial IT products. Responsibilities include interpreting security standards, developing and documenting test procedures, analyzing network traffic, researching vulnerabilities, troubleshooting findings, creating secure-configuration guidance, and supporting laboratory infrastructure. The role collaborates with vendors and technical staff and requires knowledge of networking, operating systems, communications security, identity management, PKI, cryptography, and security testing.

Designs, secures, documents, and migrates large enterprise networks supporting DoD services. Responsibilities include legacy environment discovery, WAN and access solution design, IP addressing, capacity planning, network optimization, firewall and ACL analysis, migration planning, troubleshooting, and compliance with DoD security standards. The engineer collaborates with stakeholders, information assurance teams, technical leadership, and approval boards while producing architectural designs, transition plans, SOPs, and accreditation artifacts.

Develop machine learning and advanced analytics models for sparse, noisy, and adversarial intelligence datasets. Translate analytic questions into technical requirements, assess data quality, recommend technical approaches, communicate findings to technical and non-technical stakeholders, and support automated analytics workflows for national security missions.

Designs, deploys, automates, and administers Red Hat Linux infrastructure using Ansible, Terraform, Packer, and related tools. Responsibilities include configuration management, patching, upgrades, security hardening, container and virtualization support, performance monitoring, troubleshooting, incident escalation, and Satellite administration. The role also develops Infrastructure as Code, integrates automation with CI/CD pipelines, documents architecture, mentors junior engineers, and supports operational improvements at Langley Air Force Base.

Administers and optimizes SolarWinds monitoring infrastructure, including deployment, configuration, dashboards, alerts, reporting, SQL support, troubleshooting, and performance improvement. Collaborates with IT teams, responds to monitoring incidents, maintains documentation and STIG compliance, provides training, and supports high-availability environments. The role is onsite at Langley Air Force Base, requires an active TS/SCI clearance and Security+ certification, and may involve after-hours support and CONUS/OCONUS travel.

Administer on-premises Microsoft Exchange and Microsoft 365 Exchange Online in hybrid, enterprise environments. Provide Tier 2 operations, troubleshooting, monitoring, migrations, upgrades, patching, security compliance, and disaster recovery support. Develop PowerShell automation, manage permissions and email security services, conduct FOIA searches and data-spill cleanup, document incidents and root-cause findings, and support 24/7 operations with on-call coverage. The role also requires collaboration across service lanes, mentoring, and technical planning for Exchange infrastructure improvements.

Develops and maintains scalable full-stack knowledge management applications supporting DISA and Joint Force Headquarters DODIN operations. Translates operational requirements into technical solutions, builds front- and back-end applications, APIs, and reusable libraries, automates business processes using SharePoint and related technologies, troubleshoots software, and creates technical documentation. Collaborates with site knowledge managers on testing, bug fixes, updates, policy maintenance, and customer support in high-stress operational environments.

Conducts advanced cyber threat intelligence analysis for DHS, tracking threat actors, campaigns, TTPs, infrastructure, and emerging threats. Supports incident response, threat hunting, malware analysis, host- and network-based forensics, intelligence collection, attribution, and mitigation. Correlates intelligence with Splunk and Analyst1 data, develops detection content and reports, and provides actionable recommendations to improve cyber resilience.