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As a Sr. Applied AI Engineer at Zapier, you will build and enhance AI platform capabilities, focusing on LLM Ops and ML Ops to support scalable AI development across teams.

As a Staff Engineer for Revenue, you'll shape technical vision and architecture for billing and pricing systems, ensuring correctness while enhancing cross-team collaboration.

Lead Okta administration and SSO, build automations with Okta Workflows and Zapier, optimize SaaS spend and licensing, automate provisioning/deprovisioning via APIs, support and improve the macOS employee experience, triage IT issues, and manage SaaS tooling and reporting across the organization.

Lead enterprise ABM strategy and manage paid media across self-serve and enterprise motions. Build AI-powered workflows, oversee agency relationships and budgets, set metrics, run rapid experimentation, align with Sales/RevOps/Customer Success, and grow a small team while optimizing account-level pipeline performance.

The Automation Strategist will guide customers in automating processes, help identify use cases, and promote AI-enabled transformation, focusing on value delivery and relationship building.

Provide frontline IT support for Zapier employees in AU/NZ: troubleshoot Mac hardware/software, manage user accounts and Jamf tasks, escalate complex issues, create runbooks and self-service resources, assist with SSO/SAML integrations and build simple automations in Okta Workflows and Zapier.

We are seeking a Mid-level or Senior DevOps Engineer to design, implement, and improve CI/CD systems, ensure reliable software delivery, and collaborate across teams to enhance system performance and maintainability.

Own enterprise pipeline generation through signal-led, multi-channel demand gen campaigns. Partner with Enterprise AEs to target accounts, design ABM plays, run frequent experiments, craft outbound messaging, and build AI-driven workflows that automate engagement and accelerate deals from first touch to closed-won.

Run and maintain Zapier's incident program operations: manage incident tooling and on-call systems, build AI-powered automations and dashboards, maintain runbooks and enablement, operate reporting and observability, coordinate cross-functional stakeholders, and drive continuous improvement to keep incident response reliable and scalable.

Lead Zapier's Enterprise engineering organization responsible for identity, access, audit, admin tooling, and AI/agent governance. Define strategy and technical roadmap, ensure reliability of Tier-1 services, partner with Product, Sales, and Customer Success, shape AI-native engineering practices, build and develop managers and ICs, and oversee cross-org initiatives and incident leadership.