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The Director of Managed Services Program leads M&T Bank's strategy for managed services, driving operational efficiency, cost reduction, and capability maturity through collaboration with executives and partners.

Lead strategy and execution for treasury management data products covering client onboarding/fulfillment and transactional data stores. Own product roadmap, prioritize agile team backlog, ensure data accuracy, governance, and compliance, and drive cross-functional stakeholder alignment from conception through launch and ongoing operations.

Manage the foreclosure process for mortgage loans, ensuring timely completion in line with investor guidelines and providing administrative support throughout.

Provide customer support for Special Assets, ensuring efficient service delivery, coordinating with internal partners, and handling operational issues and compliance requirements.

Lead Software Engineer responsible for mainframe applications development, coaching team members, code quality, and compliance with banking standards. Oversees technical requirements, code reviews, and application stability within the SDLC.

This role involves reconciling GL accounts and DDAs, preparing accounting reports, resolving discrepancies, and ensuring compliance with financial policies.

Responsible for leading global ASC 740 functions, managing federal tax reporting, mitigating tax risks, and coaching team members.

Act as the Single Point of Contact for mortgage borrowers throughout the loss mitigation process, handling inquiries, document collection, and decision explaining.

The Software Engineer II will oversee systems analysis and development, manage projects, implement CI-CD pipelines, and lead junior resources while adhering to company standards and improving technologies.

Lead and execute audits over IT functions, manage audit activities, communicate findings, coach team members, and ensure compliance with internal standards.