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Lead customer success and delivery for Mastercard’s Business & Market Intelligence solutions. Coach clients, manage onboarding and delivery projects, conduct product demonstrations and training, identify churn risks, support platform enhancement prioritization, and drive retention, cross-sell, upsell, and new customer growth. Build executive-level relationships, translate customer feedback into product improvements, and deliver data-driven solutions that create measurable business value.

Internship within Mastercard’s Global Markets business unit, offering exposure to sales and business development or product management and solutions. Responsibilities may include strategic sales planning, consultative selling, market intelligence, project coordination, implementation planning, reporting, and managing schedules and budgets. The program provides mentorship, networking, professional development, and preparation for Mastercard’s graduate program.

Internship within Mastercard’s Global Markets business unit, offering tracks in Sales and Business Development or Product Management and Solutions. Responsibilities may include strategic sales planning, consultative selling, market intelligence, product expertise, project coordination, status reporting, financial tracking, implementation planning, and solution development. The role includes mentorship, networking, professional development, and exposure to global business challenges.

Develop AI-first software and agentic AI systems using multi-agent workflows, tool-calling, and orchestration. Build scalable production integrations, evaluate AI models, and apply emerging standards. Deliver demos, workshops, and thought leadership to technical and executive audiences while collaborating across Mastercard. The role also requires modern full-stack engineering, cloud-native development, security awareness, mentoring, and strong communication in an R&D environment.

Lead technical direction for complex, early-stage Mastercard products from concept through deployment. Architect scalable applications, data platforms, AI-enabled solutions, integrations, and reusable engineering patterns. Make architecture decisions under uncertainty, develop prototypes, manage technical risks, and influence cross-functional stakeholders. Coach senior engineers, conduct design reviews, establish engineering standards, and advance responsible AI adoption across software delivery and product development.

Manages expense accounting, journal entries, reconciliations, monthly close activities, reporting, variance analysis, audit support, SOX testing, and process improvements. Ensures compliance with U.S. GAAP and company policies, supports issue resolution across teams, maintains procedures, and contributes to cross-functional accounting initiatives.

Leads product strategy, roadmap prioritization, commercialization, customer engagement, market enablement, and portfolio growth for Mastercard’s cybersecurity and digital identity solutions across South LAC. Acts as a regional subject matter expert, translates market and customer insights into product decisions, supports launches and executive engagements, analyzes portfolio performance, and aligns cross-functional regional and global teams.

Leads settlement and foreign exchange capability development across APAC and EEMEA. Oversees regional initiatives, liquidity availability, regulatory reporting, audits, inquiries, settlement invoicing, vendor processing, and implementation of payment-system enhancements. Partners with global teams, business units, regulators, central banks, and executives while managing complex transformation programs and diverse teams. Requires advanced treasury, payment operations, banking infrastructure, regulatory, stakeholder-management, and leadership expertise.

Supports billing rate changes and enhancements within Mastercard’s consolidated billing system. Partners with business owners, developers, vendors, and members to define requirements, assess feasibility, coordinate system development, manage testing, document changes, support implementations, and ensure timely communication. The role also prepares project plans, coordinates user acceptance testing, resolves issues, supports policy and rule changes, and provides technical and business support throughout the project lifecycle.

Owns the vision, roadmap, backlog, acceptance criteria, documentation, and delivery of Mastercard’s payment-switching security platform features. Coordinates with engineering and dependent teams, uses runtime metrics and customer feedback to prioritize improvements, monitors feature development, reviews demos, and resolves delivery or customer issues. The role requires autonomous product leadership, strong communication, agile delivery experience, technical depth, and the ability to influence stakeholders and mentor team members.