Top Tech Jobs & Startup Jobs

Lead client engagements by developing analytics strategies, managing relationships, and providing mentorship while delivering impactful presentations and solutions.

Oversee ITSM processes for network operations, including incident, problem, and change management. Monitor KPI adherence, audit tickets, lead root-cause analysis and remediation tracking, evaluate network changes, prepare executive post-mortem presentations, identify process improvements, analyze network performance, and coach team members on ITIL and ITSM requirements.

Oversee Mastercard network Incident, Problem, and Change Management processes; monitor ITSM compliance, analyze network performance, lead root cause and post-incident reviews, audit tickets, track remediation, improve service management processes, and coach team members. The role requires network operations expertise, ITIL and ITSM knowledge, reporting skills, and strong communication.

Oversee Incident, Problem, and Change Management processes for Mastercard network operations. Analyze network performance and integrity, conduct root cause analyses, audit service tickets, track remediation, evaluate network changes, prepare executive post-incident reviews, report ITSM KPIs, and improve operational processes. Coach team members on ITIL and ITSM requirements while helping minimize service disruption and maintain network availability.

Own production readiness and reliability for platform services: design for scalability, automate deployments and recovery, monitor availability and performance, run incident response and postmortems, consult on capacity and launch reviews, and mentor junior engineers while collaborating across global development and product teams.

Supports commercialization and sales expansion for Mastercard’s Operational Intelligence products. Responsibilities include identifying market opportunities and customer use cases, developing go-to-market strategies, supporting pricing and value analysis, monitoring adoption metrics, creating customer narratives and case studies, and delivering sales enablement materials. The role partners with regional consulting, advisory, product, sales, and external teams to drive product adoption and customer engagement.

Entry-level Associate Consultant in Mastercard’s 18-month Launch Graduate Program. The role supports client consulting engagements across strategy and transformation, performance analytics, and marketing. Responsibilities include solving strategic business challenges, analyzing data, developing insights and visualizations, creating recommendations, managing deliverables, and building client relationships. Consultants work collaboratively across industries and projects while developing business, analytical, technical, and communication skills.

Leads quality engineering across software development, exploratory testing, test automation, performance engineering, continuous integration and delivery, and release quality. Drives adoption of engineering services across delivery teams, oversees mobile, web, and API testing, mentors staff, and ensures effective quality practices. Collaborates with developers, DevOps, operations, product, and program management while promoting customer-focused processes, agile delivery, automation, and continuous learning.

Leads commercialization and go-to-market strategy for Mastercard’s Operational Intelligence products. Responsibilities include defining value propositions, pricing, segmentation, sales and marketing strategies; coordinating cross-functional product development and enablement; managing product roadmaps, P&L, forecasting, and budgets; supporting launches into new segments and use cases; and communicating product strategy across the organization.

Leads UX design for enterprise transformation initiatives, owning user flows, journeys, wireframes, prototypes, research, usability testing, and journey mapping. Partners with stakeholders to simplify complex processes, translate insights into human-centered B2B and B2B2C experiences, extend design systems, prototype AI-enabled interactions, and facilitate ideation and validation workshops.