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Leads consultative sales by diagnosing client needs, applying data and industry insights, translating recommendations into measurable business value, building strategic relationships, and advancing growth opportunities. Uses CRM, Gong, AI, analytics, and other sales technologies to improve discovery, opportunity management, and productivity. Collaborates across the organization, maintains accurate customer information, and continuously improves through coaching and feedback.

Provides onsite administrative and operational support for daily office operations, including purchasing, supplies, vendor coordination, invoices, facility issues, visitor logistics, events, training, and onboarding. Maintains office systems, schedules, documentation, and compliance records while supporting leadership and staff. Requires bilingual English/Spanish communication, strong organization, technical aptitude, Google Suite proficiency, and the ability to manage multiple priorities independently.

Designs, builds, tests, maintains, and supports EDI data management systems and business processes. Responsibilities include Axway mapping development, full lifecycle EDI support, troubleshooting, root cause analysis, testing, security controls, backup and recovery fundamentals, disaster recovery, change management, and translating technical concepts for stakeholders. The role also requires SQL and familiarity with Python, NodeJS, Airflow, and Couchbase.

Administer and improve LMS processes, learning content, enrollments, and talent development systems. Conduct needs assessments, identify skill gaps, create training plans and internal learning content, coordinate vendors, manage training programs, evaluate learner performance, and lead projects that improve HR systems and processes. Partner with HR and organizational leaders to enhance associate development and experience.

Supports corporate communications and marketing initiatives by writing and publishing content, creating branded visual materials, updating websites, supporting SEO, compiling metrics, and coordinating campaigns, events, timelines, calendars, and deliverables across teams. The role manages multiple communication channels and projects while ensuring content is accurate, engaging, and aligned with brand and messaging standards.

Leads the strategic vision, roadmap, lifecycle, and go-to-market execution for major product lines. Owns complex product initiatives, competitive strategy, business cases, customer research, prioritization, resource planning, and quality oversight. Partners with sales, technical teams, and senior stakeholders to deliver products aligned with customer needs. Mentors product professionals, supports talent acquisition and performance calibration, and drives organizational excellence across product management practices.

Creates visual solutions for brand, sales, and product initiatives across print, digital, responsive web, and presentations. Revises designs according to brand standards, explores new concepts, supports video and motion work, and ensures high-quality final deliverables. Collaborates cross-functionally in a fast-paced environment, participates in iterative feedback, manages priorities, and helps optimize creative production processes.

Manages digital promotion strategy and execution for assigned CPG clients. Builds client relationships, develops data-driven recommendations, monitors campaign performance, delivers post-campaign analysis, coordinates cross-functional teams, supports renewals and expansion opportunities, and maintains Salesforce, proposal, billing, and reporting information.

Performs accounts receivable reconciliation for pharmacy clients by researching unapplied checks, obtaining missing remittance, processing payment batches, resolving exceptions, and analyzing payment trends. The role documents resolution efforts, conducts root-cause analysis, provides recommendations, follows HIPAA procedures, and collaborates with internal teams and clients. It is office-based in Mexico and requires professional fluency in English.

Leads complex, multi-workstream healthcare onboarding programs from kickoff through launch, hypercare, and transition. Builds integrated plans, manages dependencies, risks, scope, governance, and readiness, and coordinates Project Leads and cross-functional teams. Serves as the primary customer and executive contact, communicates decisions and risks, influences without authority, and drives continuous improvement through retrospectives, documentation, KPIs, and improved onboarding practices.