Top Tech Jobs & Startup Jobs

Design, develop, test, deploy, and maintain frontend software for AI-powered conversational products. Build Angular-based user experiences using JavaScript, TypeScript, HTML, and CSS; consume REST services; participate in code reviews; follow UX, security, accessibility, and Agile practices; and collaborate across frontend, backend, eventing, and storage layers.

Partners with business and technology leaders to translate strategy into enterprise architectures, standards, and roadmaps. Manages application and technology portfolios, identifies modernization opportunities, develops reference architectures, reviews solution designs, and supports architecture and security governance. Provides guidance on integrations, data flows, cloud adoption, lifecycle management, risk, scalability, resilience, and operational supportability while influencing cross-functional teams through collaboration.

Lead end-to-end architecture and governance for Zuora Billing and the broader Lead-to-Cash ecosystem. Design subscription, usage-based, and hybrid billing solutions; optimize workflows, mediation, usage processing, integrations, monitoring, and operational supportability. Partner across Salesforce, Revenue, Finance, Engineering, and Billing Operations teams to assess downstream impacts, ensure billing and revenue integrity, guide testing and releases, resolve complex incidents, document architecture, and mentor cross-functional teams.

Drive partner sales operations across LATAM by managing forecasting, pipeline governance, CRM discipline, dashboards, KPIs, QBRs, and recurring operating cadences. Analyze partner and sales data to provide executive recommendations, improve productivity, align partner and direct sales teams, resolve compensation and account issues, and implement continuous process improvements. The role requires cross-functional influence, strong communication, advanced English, and experience in a global cloud or SaaS environment.

Lead quality engineering for enterprise ServiceNow implementations, upgrades, integrations, and releases. Develop test strategies, plans, data, documentation, and automated regression suites using ServiceNow ATF. Validate functional, integration, security, performance, and end-to-end behavior across ServiceNow modules and external systems. Integrate testing into GitHub workflows and CI/CD pipelines, manage defects, support release readiness, and provide quality metrics. Collaborate with global stakeholders and participate in Agile ceremonies and continuous improvement.

Design and lead implementation of AI-powered customer experience solutions: define end-to-end architectures, integrate Genesys Cloud with AI services and enterprise systems, lead technical design sessions, ensure scalability/security/responsible AI, advise customers, mentor consultants, and contribute reusable assets and presales support.

Design and lead implementation of end-to-end AI-powered customer experience solutions using Genesys Cloud and enterprise AI services. Architect integrations, ensure scalability/security/governance, guide implementation teams, run design workshops, mentor consultants, support presales, and deliver virtual agents, LLM copilots, knowledge systems, automation, and analytics for large customer deployments.

Drive new-business growth in Greenfield enterprise accounts by prospecting, building pipeline, mapping decision-makers, running targeted account-based campaigns, and partnering with BDRs, marketing, and solution consultants. Use sales engagement and intelligence tools to prioritize leads, measure outreach, and maintain CRM discipline to progress opportunities to close.

Manage and develop a global Genesys Cloud Product Support team: schedule shifts covering North American timezones, coach and train staff, oversee escalations and direct customer issue resolution, define and monitor KPIs, drive continuous process improvements, support hiring/onboarding, and ensure high technical proficiency in Genesys Cloud.

Design and lead implementation of AI-powered customer experience solutions on Genesys Cloud and integrated enterprise platforms. Define end-to-end architectures, integrations, data and AI governance, and security. Provide technical leadership, run architecture workshops, guide implementation teams, advise customers, contribute reusable assets, mentor consultants, and support presales for large strategic deployments ensuring scalability and operational readiness.