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The Senior Account Executive at Genesys will identify and pursue new business opportunities, manage the sales cycle for AI-powered customer experience solutions, negotiate deals, collaborate with departments, and maintain sales records. The role emphasizes achieving sales targets and understanding customer needs in the enterprise and BPO sectors.

As a Senior Solution Consultant, you will engage with customers to understand their needs and create business solution roadmaps. Your role involves leading the pre-sales process, running workshops, presenting innovative solutions, and staying updated on Genesys products and industry practices to support customer innovation.