Top Tech Jobs & Startup Jobs

Executes B2B lifecycle and customer marketing programs focused on onboarding, adoption, retention, renewals, expansion, and advocacy. Develops cross-channel communications, customer stories, references, referrals, educational content, and enablement materials. Partners with Customer Success, Sales, Account Management, Product Marketing, and Data to segment audiences, analyze performance, identify churn risks, and optimize customer journeys and campaigns.

Leads and mentors project managers while overseeing end-to-end delivery of global digital Medical Affairs programs for pharmaceutical clients. Responsibilities include managing education hubs, videos, campaigns, presentations, and meeting content; coordinating cross-functional teams; ensuring timely, compliant, on-budget delivery; improving processes; and managing risks, resources, and escalations.

Leads end-user IT support by troubleshooting hardware, software, network, VPN, account, AV, and connectivity issues. Coaches support analysts, monitors incidents, supports onboarding and offboarding, manages assets, imaging, upgrades, backups, servers, and local network equipment. Provides executive and remote-user support, documents procedures, coordinates with IT teams and vendors, improves support processes, and contributes to automation and special projects.

Provides backup technical support for APIs and audience workflows, investigates production and staging issues using logs, metrics, Kafka, databases, and observability tools, troubleshoots advertising platform integrations, validates authentication and synchronization problems, follows runbooks, documents findings, and escalates complex issues to engineering teams.

Own product marketing for PulsePoint’s programmatic and analytics products, including customer research, positioning, messaging, go-to-market strategy, product launches, sales enablement, competitive intelligence, and marketing campaigns. The role manages multiple concurrent releases, translates technical offerings for varied audiences, supports product adoption and retention, and collaborates across product, sales, and marketing with minimal oversight.

Lead the research, architecture, and implementation of generative AI and agentic AI capabilities across software products. Build prototypes and production integrations using LLMs, RAG, prompt and context engineering, and multi-agent orchestration. Provide technical leadership, mentor engineers, guide AI adoption in development workflows, evaluate emerging models and tools, and establish scalable, secure, and reliable AI engineering practices.