Top Tech Jobs & Startup Jobs

Lead integration of AI and automation into global content and metadata workflows. Identify and prioritize opportunities, partner with cross-functional teams to design and deploy scalable AI solutions, oversee global implementation, report outcomes to leadership, and drive continuous improvement and governance across content operations.

Provide technical consulting and integration support for client implementations of LexisNexis Risk products. Troubleshoot issues, perform installations and configurations, support project plans, deliver presentations/demos, provide 3rd-level XML support, and collaborate with sales and internal teams to ensure successful outcomes and knowledge sharing.

Lead CX initiatives end-to-end to improve customer journeys, engagement, and business outcomes. Manage a small CX team, run multiple projects, build playbooks, deploy AI-driven tools (chatbots, sentiment analysis, personalization), partner with Product and Technology, and analyze NPS/CSAT/CES and behavioral data to identify and close experience gaps.

Execute brand and marketing plans, run market and economic research, analyze customer and business data, support product positioning, pricing strategy, and cross-functional projects, and contribute to campaign execution and commercial growth initiatives.

Sell Elsevier's ClinicalKey to hospitals, health systems, and medical schools by prospecting within an assigned territory, building C-suite relationships, creating account plans, delivering product demonstrations, closing new business to exceed quota, forecasting sales, maintaining CRM data, and collaborating with internal teams. Requires frequent customer engagement and travel.

Manage and grow a portfolio of strategic customer accounts as a trusted advisor. Drive retention, solution adoption, engagement, renewals and recurring revenue through consultative relationships. Coordinate internal teams to resolve customer challenges, monitor customer health and conduct regular reviews and meetings.

Design, develop and deploy cloud-hosted distributed systems for ingesting, processing, storing and serving structured and unstructured data. Collaborate with stakeholders, influence architecture and improve delivery using Agile and DevOps practices to enable data discovery, analytics and AI-driven insights.

Lead and coordinate multiple portfolio-level software projects across product, engineering, and business stakeholders. Plan, track, and report on schedules and performance, manage risks and resources, ensure regulatory compliance, drive process improvements, and enable cross-functional delivery.

Supervise day-to-day operations of analytics, data engineering, AI, MIS, and quality teams. Ensure delivery governance, SLA adherence, capacity management, quality control, process documentation, stakeholder alignment, and continuous improvement. Coach and manage personnel, translate business requirements into work plans, support AI deployments, and drive standardization and operational optimization.

Lead strategy, roadmap, and delivery for complex products; use customer insight and data to validate strategy; run experimentation and A/B tests; define positioning and go-to-market; identify opportunities and build business cases; mentor product managers and influence senior stakeholders.