Top Tech Jobs & Startup Jobs

Plan, deliver and optimise multi-channel customer engagement campaigns for B2C and B2B international health customers. Use customer data and segmentation to build journeys, measure campaign performance with analytics, coordinate stakeholders and agencies, ensure compliance and accessibility, and drive retention, digital adoption, and commercial outcomes.

Lead Production Support Operations for CRD platforms (OnePA, ATK). Provide technical and functional leadership, incident resolution, operational stability, and subject-matter expertise for PSO and CRD teams supporting US healthcare and PBM workflows.

Provide operational support for client service and account management: analyze and resolve routine eligibility issues, manage work queue, participate in process improvements, support year-end readiness, and maintain performance metrics to ensure client satisfaction.

Designs and executes test plans and scripts for data and analytics projects, performs UAT, validates results, identifies and remedies defects, supports data staging and deployments, and documents QA policies and metrics to ensure products meet quality and regulatory standards.

Develop and manage short-, medium-, and long-term capacity forecasts across inshore and offshore teams. Translate strategy into headcount and productivity plans, set and monitor targets, forecast call and claims volumes, coordinate with finance/HR/training, and communicate capacity recommendations to senior leaders to meet service level agreements and control costs.

Manage day-to-day client relationships for assigned benefits accounts, deliver operational service, resolve escalations, monitor service trends, lead implementations and client meetings, present performance metrics, drive client satisfaction, retention and upsell opportunities, and support special projects.

The Senior Advisor - Data Science leads complex data science projects, applying advanced statistical and ML techniques to solve business problems. Responsibilities include model development, validation, and mentoring junior data scientists, while ensuring scalability and reliability in production environments.

Design, build, and maintain dashboards and reports; create data models for consistent reporting; manage ETL in SQL Server; ensure data reliability and governance; support cloud migration and collaborate with stakeholders to align analytics with business needs.

The Compliance Analyst will support compliance projects, maintain policies, assist with corporate governance, review legal documents, and promote compliance awareness.

Support development and activation of brand marketing and thought leadership for International Organisations Health. Create audience-specific content and messaging, partner with SMEs and agencies, shape event agendas and speaker engagement, execute integrated campaigns across events, email, social and web, and monitor campaign performance to optimise impact while aligning with brand and engagement teams.