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Manages multiple company-wide and department-level projects across the full lifecycle, including intake, planning, execution, governance, reporting, risk mitigation, stakeholder alignment, and project closeout. Maintains PMO standards, Jira and Confluence documentation, portfolio KPIs, status reports, work plans, risk logs, and project repositories. Partners with cross-functional teams, sponsors, vendors, and researchers to deliver initiatives on time, within scope, and under budget.

Develops new physical products and packaging from market research through launch. Coordinates design, product management, manufacturing, vendors, licensing partners, budgets, schedules, specifications, samples, proposals, and go-to-market planning. Builds financial business cases, conducts market research, reviews product and packaging artwork, selects vendors, and supports licensed brand programs. The role requires creativity, communication, project coordination, attention to detail, and collaboration across cross-functional teams.

Leads high-volume Accounts Receivable operations, including cash applications, collections, reconciliations, dispute management, account maintenance, reporting, and internal controls. Manages and develops the AR team, drives automation and process improvements, monitors KPIs and aging, supports financial close and audits, and partners with Treasury, Finance, Sales, Customer Service, Operations, Fraud, banks, and customers to improve cash flow and operational performance.

Evaluate and authenticate numismatic, semi-numismatic, and bullion inventory; decide grading, auction, wholesale or direct listing; source and purchase inventory via dealer networks and coin shows; manage product lifecycle using proprietary software; prepare purchase orders and package inventory; maintain grading and counterfeit detection accuracy; attend industry events and maintain technical knowledge.