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Performs revenue optimization account maintenance, payment matching, client reporting, data quality improvements, issue escalation, and process-efficiency initiatives. The role coordinates with internal stakeholders, troubleshoots system and data-flow issues, meets operational KPIs, identifies irregularities, and provides accurate deliverables and status updates. It requires fluent English, Excel proficiency, analytical problem-solving, client focus, communication, and prioritization skills. This is a remote role based in Mexico supporting global regions, with travel under 10%.

Serve as a strategic advisor to hospitality and travel clients, demonstrating OnyxInsights, interpreting analytics, developing ROI-based business cases, and translating data into actionable recommendations. Drive customer acquisition, platform expansion, adoption, retention, renewals, and revenue growth while engaging executives and influencing product strategy through customer feedback and market insights.

Drive revenue by identifying, qualifying, and closing new business in Australia. Manage full sales cycle, respond to inbound leads, develop strategic sales plans, negotiate complex deals, track opportunities in Salesforce, and coordinate with operations for smooth client onboarding. Meet operational KPIs and travel for market activities and conferences.

Identify and qualify new hospitality industry prospects, convert MQLs to SQLs, drive booked business through outbound consultative selling, meet KPIs (call volume, meetings), maintain Salesforce CRM records, and collaborate with sales, marketing, product, and operations to grow pipeline and revenue.