About Onyx CenterSource
Onyx CenterSource is the leading global provider of B2B payments and business intelligence solutions to the hospitality industry. Our global team of experts collaborate to solve our clients’ business challenges, enabling our clients to enjoy stronger business relationships with each other by streamlining commission payments, removing friction from the process. This means hotels pay agencies the money they’re owed faster, and agencies receive much-needed supplier revenue more quickly and easily, increasing their desire to direct more bookings to hotels that use Onyx. All of this frees our clients up to focus on strategic, revenue-generating activities.
As a worldwide team with 20+ nationalities represented, we value our differences and use them to best serve our global clients. Every Onyx employee has the opportunity to grow through continual development opportunities, and we’re committed to making a positive impact in our communities and the world.
Onyx offers a variety of benefits to support a competitive total compensation package. You will work in an international and fast paced growing environment full of learning opportunities.
We are committed to an inclusive and equitable hiring process. Candidates are evaluated based on skills, experience, and potential, without regard to protected characteristics, and in alignment with our hiring procedures and business needs.
Overview
The Sales Director will play a critical role in driving Onyx’s revenue growth by identifying, qualifying, and securing new business opportunities. This role is responsible for responding to inbound inquiries, proactively initiating and developing new sales prospects, and following up on leads generated by the pre-sales team to successfully close deals. The Sales Director will design and execute strategic sales plans to exceed revenue targets, while ensuring seamless collaboration with operations for smooth client transitions into service delivery. This individual will manage the full sales cycle, including opportunity tracking and reporting within Salesforce, and will be accountable for meeting key operational KPIs. The role requires strong negotiation skills, a results-driven mindset, and the ability to build lasting customer relationships that contribute to Onyx’s long-term growth.
Location
Australia
Scope
Australia
Education
Minimum required: Bachelor’s Degree
Preferred: Bachelor’s Degree in business or hospitality
Span of Control:
Reports to: VP of Regional Sales
Oversight: This role has 0 direct reports
Roles/ Responsibilities
- Respond to sales inquiries from potential customers seeking Onyx’s services
- Individually initiate new sales prospects and qualify leads and solicit potential customers
- Follow up leads processed through our SDR (pre-sales team) and effectively close the deal
- Develop sales plans and strategies to meet and exceed established revenue goals
- Partner with operations to ensure optimal transition to full service delivery
- Provide detailed tracking and status information for each sales opportunity in CRM (Salesforce) and other management reports.
- Successfully negotiate deals in timely manner that advance Onyx's growth and trajectory
- Adhere to operational KPI’s (Calls, Sets, Activities and Tasks, etc
Qualifications
Minimum required:
- 3+ years sales experience, preferably in the travel industry
- Proven track record in effective and consistent sales results
- Excellent written and verbal skills required
- Ability to translate customer needs and requirements into sales opportunities for the company
- Experience managing and negotiating deals with complex structures (deliverables and fee structures)
- Proficient in creating customer and internal documentation in PowerPoint, Excel and Word
- Must be willing and able to travel in assigned market as well as attend various conferences and/or trade shows
Competencies:
- Ability to manage and prioritize tasks of various levels for maximum productivity.
- Relationship Management
- Ability to advocate for the customer to internal stakeholders, and advocate for Onyx to the client.
Organizational Interlocks
This position will work closely with internal stakeholders
Physical Demands/ Travel required
Work associated with this position is sedentary in nature and performed indoors at a desk either remotely or in an office setting.
Travel for this position can range from 20-30%
This position is remote.
#LI-Remote
Skills Required
- Bachelor's Degree
- 3+ years sales experience, preferably in the travel industry
- Proven track record in effective and consistent sales results
- Excellent written and verbal communication skills
- Ability to translate customer needs into sales opportunities
- Experience managing and negotiating complex deals (deliverables and fee structures)
- Proficient in PowerPoint, Excel, and Word
- Experience with Salesforce and CRM opportunity tracking and reporting
- Willing and able to travel ~20-30% and attend conferences/trade shows
- Ability to manage and prioritize tasks, relationship management, and customer advocacy
- Bachelor's Degree in business or hospitality
What We Do
Onyx CenterSource is a leading global provider of B2B payments and business intelligence solutions to the hospitality industry. The company strives to build long-lasting relationships with its customers and is passionate about providing consultative insight and cost-effective solutions. Originating in 1992, the company facilitates in excess of $2.1 billion in payments annually, partnering with more than 150,000 hotels and 200,000 travel booking providers in more than 160 countries around the globe. In addition to its headquarters in Dallas, Onyx CenterSource has regional hubs in Tønsberg, Norway; Seville, Spain; and Manila, Philippines.
