Top Tech Jobs & Startup Jobs

Provides Level 2 support for SaaS and custom insurance applications through phone, chat, email, and in-person channels. Troubleshoots access issues and data errors, supports application conversions and implementations, assists with software upgrade testing, follows security and access standards, and escalates complex issues. Requires strong customer service, application troubleshooting, communication, and problem-solving skills. The role is hybrid or remote with approximately 5% travel.

Support regional finance and operations through FP&A, budgeting, forecasting, financial reporting, variance analysis, and strategic planning. Partner with team leads and profit center leaders, prepare ad hoc and monthly reports, mentor finance staff, and assist senior finance partners.

Own and evolve the enterprise DevOps platform across Azure and AWS. Design Infrastructure as Code solutions, CI/CD pipelines, deployment automation, security controls, monitoring, and cloud-native delivery patterns. Support Azure and AWS services, improve platform reliability, optimize costs, troubleshoot production issues, and establish operational standards. Collaborate with architecture, cloud engineering, application development, security, and technology partner teams while supporting compliance and modernization initiatives.

Leads architecture, modernization, governance, and technical direction for secure, scalable, transactional web applications. Defines front-end, full-stack, API, integration, cloud, security, performance, accessibility, and observability standards. Guides React or Angular architectures, design systems, backend-for-frontend patterns, third-party integrations, and Azure deployments. Partners with product, UX, engineering, security, and platform teams; reviews designs and technical implementations; mentors technical staff; and serves as the subject matter expert for strategic digital initiatives.

The Senior Financial Analyst supports budgeting, forecasting, financial planning, variance analysis, and business performance optimization across supported profit centers. Responsibilities include developing metrics, preparing financial reviews, delivering ad hoc analysis, partnering with operational leaders, supporting strategic initiatives, and mentoring financial analysts. The role also prepares presentations and actionable insights for finance and senior business leadership.

Manage furniture protection-plan claims from intake through closure. Responsibilities include handling customer, retailer, manufacturer, and technician communications; reviewing documentation and inspection packets; determining coverage; authorizing repairs; ordering parts; recommending exchanges; processing settlements; monitoring claim queues; and following up to ensure timely resolution and accurate, professional customer service.

Supports commercial lines account management through policy servicing, carrier correspondence, policy data maintenance, documentation, quality control, commission accuracy, loss-run requests, reporting, and administrative coordination. The role requires maintaining accurate customer and policy records in AMS360 while delivering timely service to clients and internal partners. Qualifications include a high school diploma, Georgia Property and Casualty License, Microsoft Office proficiency, and strong administrative and data management skills.

Answer incoming calls and explain and enroll employees in core and voluntary benefits, including medical, dental, and vision plans. Review coverage levels, dependents, and deductions; document calls; learn internal and third-party enrollment platforms; complete client training; obtain a Life, Accident & Health insurance license; and maintain customer satisfaction in a fast-paced environment.

Answers incoming calls and explains and enrolls employees in medical, dental, vision, life, accident, health, and voluntary benefits. Reviews coverage levels, dependents, and payroll deductions for accuracy, documents calls, learns enrollment platforms and workflows, attends client training, and maintains benefits knowledge while ensuring customer satisfaction.

Posts daily cash deposits, researches and resolves misapplied funds and account credits, processes refunds and cancellations, supports collections, and resolves balance discrepancies with agents and underwriting teams. Provides accounting assistance, responds to account inquiries, maintains confidentiality, and cross-trains on other accounting functions.