Commercial Lines Assistant Account Manager

Posted Yesterday
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Alpharetta, GA, USA
In-Office
Entry level
Insurance
The Role
Supports commercial lines account management through policy servicing, carrier correspondence, policy data maintenance, documentation, quality control, commission accuracy, loss-run requests, reporting, and administrative coordination. The role requires maintaining accurate customer and policy records in AMS360 while delivering timely service to clients and internal partners. Qualifications include a high school diploma, Georgia Property and Casualty License, Microsoft Office proficiency, and strong administrative and data management skills.
Summary Generated by Built In

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Brown & Brown is seeking a Commercial Lines Assistant Account Manager to join our growing team in Alpharetta, Georgia.


This role is ideal for a detail-oriented insurance professional who enjoys supporting clients, maintaining accurate policy information, and partnering with account management teams to deliver an exceptional service experience. The Assistant Account Manager serves as a key member of the Commercial Lines team, providing administrative, operational, and policy support while ensuring data accuracy and efficient day-to-day account management.


What You'll Do
  • Support the Commercial Lines team with policy servicing and administrative activities throughout the client lifecycle.
  • Process incoming requests, service activities, carrier correspondence, and assigned tasks in a timely and accurate manner.
  • Review and process carrier downloads while ensuring policy information is properly maintained within AMS360.
  • Maintain accurate policy records, customer profiles, and account documentation.
  • Assist with policy checking, documentation, and quality control processes.
  • Review policy details and separate coverages and premiums when applicable.
  • Support commission accuracy through proper policy entry and maintenance.
  • Obtain carrier loss runs and assist with customer and team requests.
  • Generate reports and provide administrative support to account management and leadership teams.
  • Help ensure a high level of service and operational excellence for clients and internal partners.

What Makes You Successful
  • Strong attention to detail and commitment to accuracy.
  • Excellent organizational and time management skills.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Effective written and verbal communication skills.
  • Customer-focused mindset with a collaborative approach.
  • Ability to adapt to changing priorities and business needs.

Qualifications
  • High School Diploma or equivalent
  • Georgia Property & Casualty License
  • Proficiency in Microsoft Office Suite
  • Strong administrative and data management skills

Teammate Benefits & Total Well-Being

We go beyond standard benefits, focusing on the total well-being of our teammates, including:

  • Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance  
  • Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement 
  • Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
  • Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more. 

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.


Recruiting Vendor Disclosure Statement

Brown & Brown does not accept unsolicited resumes from external recruiters, recruitment vendors or employment agencies ("Recruiting Vendors"). Recruiting Vendors must have a valid written agreement and received prior written authorization from an authorized Brown & Brown representative before submitting candidates for any publicly posted role. Any unsolicited resumes submitted to Brown & Brown or its employees become the property of Brown & Brown, and no fees will be paid for such submissions. Additional information regarding this policy can be found on our careers page.

The Power To Be Yourself  

As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”. 

Skills Required

  • High School Diploma or equivalent
  • Georgia Property and Casualty License
  • Proficiency in Microsoft Office Suite
  • Strong administrative and data management skills

Brown & Brown Insurance Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Brown & Brown Insurance and has not been reviewed or approved by Brown & Brown Insurance.

  • Healthcare Strength — Healthcare offerings are broad, spanning medical/Rx, dental, vision, life, disability, and added programs alongside Lyra access with up to eight no‑cost coaching or therapy sessions for teammates and covered dependents. Breadth extends to fertility/adoption solutions, second‑opinion services, diabetes care, and Medicare advocacy.
  • Retirement Support — The 401(k) program includes an employer match up to 4% (100% of the first 3% plus 50% of the next 2%) with immediate vesting. Savings support is positioned as a core element of the total‑rewards package.
  • Equity Value & Accessibility — An Employee Stock Purchase Plan is available, and the company emphasizes an ownership mindset with a large share of teammates as shareholders. This creates accessible equity participation alongside retirement savings.

Brown & Brown Insurance Insights

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The Company
HQ: Daytona Beach, FL
2,391 Employees
Year Founded: 1939

What We Do

Brown & Brown Insurance provides risk management solutions to help protect what our customers value most. Our four business segments offer insurance products and services to businesses and individuals. Our culture is built on integrity, innovation, superior capabilities, and discipline. We view insurance differently and use our experience, carrier relationships, and principled customer focus to deliver first-class service and solutions. Becoming a Brown & Brown teammate introduces you to a career with virtually unlimited possibilities. We think of ourselves as a team, so we have teammates—not employees. We strive to attract people who are competitive, driven, and disciplined. Our unique company culture of meritocracy rewards self-starters and those committed to doing what is best for our customers. We are proud to be certified as a Great Place to Work ®. Brown & Brown has demonstrated a Culture of Caring through dedication to the people and communities we serve. With more than 11,000 teammates in over 300 locations across the US, Canada, Ireland, the UK, Bermuda, and the Cayman Islands, we actively support numerous organizations in the local communities in which we live, work, and play. With a long-standing history of proven success, Brown & Brown is one of the insurance industry’s most powerful and influential leaders, ranked as the fifth-largest brokerage in the US and sixth in the world. You can find us on the NYSE as BRO.

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