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Lead technical architect for Retail data and AI platforms: define enterprise data/AI architecture, govern standards, design Lakehouse/MDM and MLOps (LLM/RAG) solutions, ensure security/compliance, guide platform evolution, and advise senior leadership.

Manage and service assigned employee benefits accounts by coordinating new business and renewal marketing, underwriting, and daily client support. Work with clients, carriers, and producers on plan administration, COBRA, enrollment, claims issues, and account record maintenance to support retention and growth.

Manage small-group employee benefits accounts end-to-end: renewals, open enrollment, onboarding, compliance, carrier relations, claims advocacy, client presentations, and identifying cross-sell opportunities while ensuring accurate documentation and regulatory adherence.

Manage day-to-day Express business customer service inquiries via phone and email, process certificates/endorsements, support brokers/customers, learn and use the Express online system, review bound reports for acceptable risks, and assist in follow-up and small sales opportunities to protect underwriting profitability.

Lead end-to-end implementation of a new case management system and manage multiple concurrent business and IT projects. Establish program governance, gather requirements, oversee configuration, coordinate UAT, manage vendors and stakeholders, track risks and timelines, drive change management and training, and ensure successful delivery and continuous optimization across initiatives.

The Internal Audit Manager will oversee the Financial Operations Audit Team, participate in audits, manage budget reviews, and liaise with stakeholders in the Insurance sector.

Prepare monthly management accounts, perform month-end reconciliations and detailed income and expense variance analysis versus budget and forecast, produce management and board packs, support budgeting/forecasting, RMAR and SOX schedules, assist statutory accounts and audit, maintain reports, and drive process improvements while supporting the Finance Manager and coaching junior accountants.

The Associate Data/EDI Architect will manage implementation projects for employee benefits software, mentor teammates, and ensure quality execution while cultivating customer relationships.

The Insurance Product Manager will act as a subject-matter expert for Commercial Programs, leading product development and strategy, enhancing customer experience, and ensuring competitiveness and fair value of products.

Manage client claims and risk by developing risk management strategies, advocating during claims, coordinating reviews, consulting on policies, maintaining compliance knowledge, and collaborating with internal and external partners. Role requires discretion, client relationship management, and reporting.