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The role involves issuing demand letters, correcting system information, preparing documents for providers, entering data, and processing payments related to claims and recovery.

The Senior Manager of Agency Management Development leads the sales transformation, recruits and trains agents, sets targets, and monitors performance while fostering a motivated team environment.

The Assistant Director will implement agency transformation strategies, oversee team performance, manage recruitment and training, and drive productivity within the sales team.

This role involves implementing sales transformation, setting targets, recruiting and training agents, fostering motivation, supervising operations, and organizing activities to enhance team performance and growth.

This role involves scheduling and performing vehicle re-inspections post-repair, ensuring compliance with guidelines, documenting findings, and communicating with stakeholders to resolve issues.

Lead the subrogation recovery function across property, auto, and workers' compensation. Manage external vendors, legal teams, internal recovery staff, and investigation vendors. Drive financial accountability, monitor KPIs and budgets, exercise settlement authority on complex claims, and collaborate with underwriting, claims, and senior leadership to improve recovery rates and operational efficiency.

Lead a global directory services engineering team to design, operate, and secure enterprise-scale Active Directory and Microsoft Entra hybrid environments. Define strategy and roadmaps, provide technical escalation, deliver forest/domain architecture, Group Policy, trusts, federation, AD CS, automation, backup/recovery, and coordinate with security and infrastructure teams to ensure compliant and reliable directory services.

Lead execution and optimization of direct response campaigns across international markets through telemarketing, direct mail, and email. Manage segmentation, script development, vendor and partner relationships, performance analytics, and regulatory and brand compliance to drive profitable B2B2C and direct-to-consumer acquisition.

Support underwriting, pricing, and claims analytics by documenting data sources, developing aggregations and algorithms, modifying dashboards, partnering with business teams, analyzing full data lifecycles, addressing data quality, and building analytical tools to surface KPIs.

Handle Auto, General & Liability claims: investigate, set reserves, manage litigation and settlements, obtain statements and documentation, prepare reports, coordinate appraisals and counsel, and recommend improvements to claims handling under Team Leader supervision.