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Sets technical direction and architecture for large-scale Azure systems using .NET or Java while establishing AI engineering standards. Designs production LLM, RAG, semantic search, and agentic solutions; defines CI/CD, observability, testing, infrastructure-as-code, security, compliance, and model lifecycle practices. Resolves complex architecture challenges, mentors senior engineers, evaluates AI technologies, improves performance and cost efficiency, and partners with executive stakeholders to translate strategy into scalable engineering solutions.

The job description does not provide details about responsibilities, qualifications, technologies, compensation, location, travel, or clearance requirements.

Lead portfolio analytics for Commercial Insurance by delivering recurring reports, automated monitoring, deep-dive and market analyses, scenario modelling, and impact assessments. Partner with Pricing, Underwriting, Actuarial, Finance, and Data Engineering to translate insights into portfolio strategy, tooling enhancements, and stakeholder recommendations to drive evidence-based decisions and improve visibility into market and portfolio dynamics.

Leads North American technology portfolio strategy, annual and multiyear planning, governance, capital tracking, roadmap execution, reporting, and vendor oversight. Partners with Finance and technology leaders to align priorities, monitor portfolio health, improve Clarity adoption and data quality, establish governance frameworks, and manage escalations. Develops leadership dashboards and briefing materials while leading, mentoring, and developing the portfolio management team.

Handle high-profile, technical, and complex Financial Lines claims from initial report through final disposition. Investigate claims, assess coverage and liability, set reserves, document files, manage litigation and external vendors, and coordinate with brokers, insureds, counsel, and internal teams. Apply sound judgment, regulatory and privacy requirements, compliance standards, and strong stakeholder communication to deliver effective claims outcomes and market-leading service.

Drive profitable growth through broker relationship management and market insight across small commercial property, MDBI, general and statutory liability. Develop and execute business development plans, engage brokers on new business and renewals, run QBRs, track broker metrics and sales performance, and collaborate with PLMs, Actuarial, Marketing, and analytics to support pricing, solutions, and deal execution.

Design, develop, and own full-stack digital applications using .NET and Angular. Lead partner integrations and insurance product capabilities, build secure cloud-native solutions on Microsoft Azure, and deliver reliable customer-facing experiences. Collaborate with product, design, and business stakeholders; mentor engineers; and promote engineering excellence through code reviews, automated testing, secure coding, and AI-assisted development tools.

Leads architecture strategy, roadmaps, governance, and solution design for a regulated enterprise’s digital experience portfolio. Partners with business, product, marketing, design, data, security, and engineering teams to deliver secure, scalable, reusable web and mobile experiences. Oversees modernization, cloud and SaaS adoption, integration patterns, technology risk, and Agile/DevOps delivery. Defines architectural approaches for AI-enabled channels, conversational experiences, personalization, automation, and reusable digital platform services.

Own the policy administration and servicing platform strategy for digital renters insurance. Define roadmaps, workflows, requirements, integrations, billing capabilities, and product onboarding from scoping through launch. Use SQL and BI tools to improve servicing performance and straight-through processing, identifying automation and AI opportunities. Coordinate cross-functional teams across platform, engineering, claims, legal, compliance, finance, and customer service while managing testing, documentation, stakeholder communications, and delivery.

Leads national sales and business development for integrated absence, leave, and disability solutions. Builds broker, consultant, and prospective client relationships; manages pipelines, territory strategies, RFPs, presentations, negotiations, pricing, and client implementations. Advises prospects on FMLA, ADA, disability, and state leave programs while partnering with internal operations and clinical teams. Requires industry expertise, strong sales performance, relationship-building skills, analytical ability, and travel up to 50%.