Top Tech Jobs & Startup Jobs

Design, build, and deploy Tier Zero self-service solutions (virtual agents, chatbots, automated troubleshooting), intelligent routing, and predictive maintenance. Integrate automation with ITSM platforms, use low-code/pro-code tools (e.g., Power Automate), track deflection and satisfaction metrics, ensure accessibility compliance, document architectures and runbooks, and coordinate with service desk and cloud teams to drive continuous improvement.

On-call technical specialist who assesses disaster damage, develops scopes of work and cost estimates, reviews FEMA project worksheets for compliance, advises stakeholders on FEMA Public Assistance and mitigation, maintains project documentation, and supports multi-week field recovery assignments as needed.

Provide on-call support for FEMA Public Assistance disaster recovery: develop and review FEMA Project Worksheets, advise on policy and program requirements, coordinate with federal/state/tribal/local stakeholders, maintain project documentation, resolve program issues, and support infrastructure and public services restoration during multi-week field assignments.

Provide on-call grants administration and financial oversight for disaster recovery programs: review documentation, analyze grant and financial data, ensure regulatory compliance, reconcile funds, maintain program records, support stakeholders, and travel to field sites as needed to support recovery operations.

Administer and harden Microsoft 365, Google Workspace, and SaaS collaboration platforms for a federal program. Configure tenant security, DLP, retention, conditional access, and Power Platform governance; automate administration using PowerShell and Graph API; manage Exchange Online mail flow and licenses; perform quarterly compliance reviews and maintain documentation and runbooks.

Lead Agile delivery for a federal IT product: facilitate Scrum ceremonies, own backlog and release governance, manage federal approval workflows, coordinate with security and architecture teams, track delivery metrics, support testing, and produce stakeholder reports and user documentation.

Deploy, configure, and operate multi-cloud landing zones (Azure, AWS, GCP) using IaC and DevSecOps. Implement policy-as-code, identity-first controls, DNS-as-code, telemetry integration with SIEM/SOAR, and Azure Virtual Desktop. Perform compliance reviews, maintain runbooks and docs, coordinate with identity and cybersecurity teams, and resolve escalated cloud platform incidents.

Lead creative direction and quality for major public-health and behavior-change campaigns. Build and mentor multidisciplinary teams, translate research and behavioral science into clear creative work across channels, oversee production, present to senior stakeholders, and protect creative integrity in complex, regulated environments.

Design, develop, and execute automated UI and API test scripts and frameworks. Collaborate with developers, DevOps, and BI teams to validate microservices, AWS-hosted applications, and data pipelines. Integrate regression suites into CI/CD, perform manual and automated testing across phases, and contribute to test strategy, performance/load testing, and code reviews.

Lead product vision, roadmaps, and lifecycle for enterprise transportation technology. Drive cross-functional Agile delivery, stakeholder engagement, vendor management, product governance, change management, and adoption to achieve measurable business outcomes.