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Work inbound and outbound with customers to resolve loan and credit card accounts, negotiate repayment plans, document account activity, and comply with FDCPA and state regulations. Communicate via phone, web chat, and text, meet individual and team goals, and collaborate with internal teams. Includes classroom and hands-on training, onsite work in London, KY.

Provide technical leadership for frontend platform architecture across web and mobile. Evolve Angular-based applications, micro-frontends, shared component libraries, observability, analytics instrumentation, and performance. Collaborate with Product, UX, Security, and DevOps to design scalable solutions, improve release processes, troubleshoot production incidents, mentor engineers, and drive frontend modernization and standards.

The Director of Strategic Finance will prioritize technology investments, manage financial analysis for technology spend, and drive efficiency through practices like FinOps. Key responsibilities include forecasting, aligning product and finance operations, and leading financial modeling and analysis.