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Lead the Enterprise Decision Engineering organization, transforming credit & pricing decisioning from mainframe to a cloud-native platform, ensuring high-quality execution and compliance while driving strategy and team capability.

Lead and develop a team of Verification Specialists, manage daily workflow, ensure compliance and performance against productivity, quality, and service metrics. Hire, train, coach, evaluate staff, drive employee engagement, partner with internal and external stakeholders, and identify process improvements to increase operational efficiency.

This role involves leading the credit line increase strategy through data analysis, cross-functional leadership, and optimizing credit policies to balance risk and growth.

This role involves leading data science projects, developing models, collaborating cross-functionally, and promoting best practices in data science solutions.

Lead development and execution of partnership strategies across auto finance channels to drive customer acquisition, revenue, product innovation, and market expansion. Build executive relationships, negotiate agreements, onboard and optimize partners, measure partnership performance, and collaborate cross-functionally to align partnership initiatives with company strategy and risk/compliance standards.

The Vice President/Director of Operations Analytics will drive strategic initiatives, improve collections, and enhance customer experiences using data and analytics. Responsibilities include leading teams, developing analytical strategies, and collaborating with stakeholders.

Senior leader responsible for customer management of the credit card business, building analytics and product teams, optimizing portfolio performance (credit line increases, balance build, pricing, collections), creating risk/reward frameworks, shaping multi-year strategy, supporting M&A, and communicating results to the CEO, CFO and board.

Handle inbound calls from customers, branch staff, and vendors to process bankruptcy-related actions (notices, discharges, claims), research unidentified or misapplied payments, document accounts, and resolve inquiries using judgment and company procedures. Communicate with vendors, attorneys, banks, and internal teams.

Lead execution of data-driven collections and credit strategies by implementing, scheduling, and tuning Databricks-based processes. Develop technical requirements, produce analyses and reports, coordinate stakeholders, and continuously improve automation and performance to mitigate risk and drive operational results.

Lead end-to-end category sourcing to drive cost savings, supplier performance, and quality. Develop category strategies, run RFPs, negotiate contracts, manage supplier relationships, collaborate with stakeholders, monitor performance, and lead cross-functional sourcing initiatives.