Top Tech Jobs & Startup Jobs

Manage a portfolio of enterprise customers to drive adoption, retention, and value realization. Lead executive business reviews, create data-driven success plans, monitor account health using CRM and analytics, coordinate cross-functionally to resolve escalations, and influence product improvements based on customer feedback.

Lead testing strategy and automation for complex features across the SDLC. Design and maintain automated regression suites, integrate tests into CI/CD, coach teams on shift-left quality, track quality KPIs, and ensure reliability of APIs and microservices while mentoring junior QA engineers.

Lead and deliver end-to-end software features, refactor legacy code, architect scalable and secure systems, mentor engineers, collaborate cross-functionally, and ensure high-quality user-focused code and designs.

Lead cross-functional engineering efforts to design, build, and maintain scalable, secure features. Own projects end-to-end, refactor legacy code, mentor engineers, write technical designs, and collaborate with product partners to deliver high-quality user-focused software.

Design, deliver, and scale multi-format customer and internal training programs. Create instructional content, manage knowledge base platforms, measure training impact, and partner cross-functionally to support product adoption and go-to-market initiatives.

Senior executive responsible for statewide strategy, government relations, and large-scale multi-agency SaaS implementations. Cultivates executive-level relationships, influences policy and funding, leads cross-functional delivery of transformative social care projects, manages risk and revenue targets, mentors senior staff, and represents the organization at public forums.

Provide first-line helpdesk support for seekers, customers, and community-based organizations. Triage incidents, own tickets through resolution or escalation, document activities in Jira, run inbound/outbound calls and chats, onboard teammates, and contribute to process improvements and internal projects.

Lead consultative implementations of Findhelp solutions for government, healthcare, and nonprofit clients. Drive adoption, conduct needs assessments, provide strategic guidance, manage complex projects, build stakeholder relationships, deliver trainings, and measure outcomes to meet client business objectives.

Lead standard SaaS customer implementations from sales handoff through go-live. Manage technical scoping, integrations, project plans, milestones, reporting, readiness assessments, and handoffs while coordinating cross-functional teams to deliver timely Time-to-Value.

Lead end-to-end delivery of complex government programs: define program plans, mitigate strategic risks, coordinate cross-functional teams and executive stakeholders, report status, evolve PM best practices, mentor project managers, and serve as primary client liaison to ensure adoption and successful outcomes.