Top Tech Jobs & Startup Jobs

Manages technical relationships with B2B merchants throughout integration, onboarding, optimization, and expansion. Provides API and webhook integration consultancy, monitors technical health, troubleshoots payment issues, leads remediation plans, runs technical reviews and workshops, maintains architecture documentation, and partners with Customer Success, Product, Engineering, and Support teams to improve merchant retention and platform adoption.

Manage a UK and Ireland customer portfolio, driving adoption, retention, expansion, and revenue growth. Own customer lifecycle milestones, account plans, forecasting, renewals, risk mitigation, and commercial success. Build relationships with executives, champions, and users while partnering with sales, account management, professional services, advocacy, and renewal teams to deliver customer value and increase usage of GoCardless payment solutions.

Manage a UK and Ireland customer portfolio, driving adoption, retention, expansion, and value throughout the customer lifecycle. Develop account plans, identify stakeholders and growth opportunities, mitigate risks, manage renewals, forecast business performance, and collaborate with sales, account management, professional services, advocacy, and renewal teams. Build relationships with customer stakeholders and promote GoCardless payment capabilities.

Develop and maintain Salesforce solutions across Sales Cloud, Revenue Cloud, and Data Cloud. Collaborate with stakeholders, business analysts, architects, and developers to translate requirements into scalable solutions. Build integrations using Salesforce APIs, maintain custom code and test classes, manage releases, and follow DevOps and Salesforce best practices. Support CPQ or Revenue Cloud configuration, including pricing, product rules, approvals, and product catalogs. Help improve quality assurance and grow Salesforce expertise across the team.

Supports the Analytics team by collecting, cleaning, validating, analyzing, and visualizing data. Builds self-service dashboards and analytics content using dbt, Looker, DOMO, and Amplitude; documents data and supports pipelines, data cleansing, support tickets, and cross-functional analytics projects. The role helps teams make faster, data-driven decisions while developing expertise in data operations, engineering, and analysis.

Provide commercial legal advice to UK business teams, negotiate complex customer, partner, supplier, and strategic contracts, supervise junior lawyers, manage external counsel, and support product launches and strategic projects. Build legal playbooks and self-service tools, improve contracting workflows, review marketing materials, and advise on diverse legal issues. The role requires pragmatic communication, independent judgment, operational efficiency, and collaboration in a fast-paced technology and payments business.

Build and improve Payment Intelligence products (Success+ and Protect+) to increase payment recovery and prevent fraud. Design reliable, well-tested web services, collaborate with cross-functional teams and data scientists, iterate on product features, and drive adoption and growth of payment intelligence offerings.

Associate Legal Counsel advising UK teams on strategic partner, customer, and supplier contracts. Responsibilities include negotiating complex deals, reviewing marketing materials, supporting product launches and strategic projects, supervising junior lawyers, managing external counsel, developing legal playbooks, and improving contracting workflows. The role requires pragmatic commercial judgment, strong communication, and the ability to manage varied legal issues in a fast-paced technology and payments environment.

Prospect and qualify new business opportunities with senior decision-makers across the UK and Ireland. Conduct outbound outreach through email, LinkedIn, video, and phone, research stakeholders, uncover customer needs, introduce GoCardless, nurture prospects, and generate qualified pipeline in collaboration with Account Executives. Track activities in Salesforce, meet sales targets, and develop toward a future Account Executive or senior sales role.

Lead data-driven analysis of fraud and financial crime risks across the customer lifecycle. Analyze large datasets using SQL, Python, statistical methods, and BI tools to identify threats, risk concentrations, control performance, and improvement opportunities. Translate complex findings into actionable insights, influence cross-functional stakeholders, develop analytical frameworks, validate hypotheses, and inform strategy and investment priorities across fraud prevention, transaction monitoring, sanctions screening, and customer risk management.