Top Tech Jobs & Startup Jobs

As a Teammate, you'll handle inbound and outbound calls, provide support via email and chat, resolve complaints, and ensure customer satisfaction while meeting performance standards.

Evaluate and monitor teammates' sales quality by preparing weekly/monthly reports, identifying and escalating quality issues, verifying fixes, conducting calibration and side-by-side feedback sessions, and attending business reviews with team leaders, operations managers, and clients.

The Quality Manager ensures operational excellence by monitoring quality metrics, driving improvements, mentoring teams, and collaborating with stakeholders to enhance service quality.

TaskUs is seeking positive and motivated teammates to join our customer experience teams, focusing on supporting clients from various high-demand sectors while fostering a People First culture.

Manage day-to-day business operations, client relationships, and team performance in a call center environment. Focus on KPIs and employee retention.

The Instructional Designer at TaskUs develops and executes training solutions, creates content, collaborates with SMEs, designs assessments, and ensures delivery aligns with adult learning principles.

As a Teammate, you will manage inbound/outbound calls, provide support via email and chat, troubleshoot issues, and ensure customer satisfaction while meeting KPIs.

As a Teammate, you will provide customer support through calls, emails, and live chats, ensuring satisfaction while handling inquiries and complaints efficiently.

Design, deliver, and continuously improve FinTech-focused training programs, create curricula and e-learning, facilitate classes and exams, monitor trainee progress, ensure statutory training compliance, and maintain training materials while coaching and motivating learners.

Lead and coach a team of Real Time Analysts to monitor queue status, adherence, and KPIs; execute WFM playbook actions; coordinate with operations and clients to adjust staffing and protect business metrics.