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Supports and maintains enterprise customer web integrations using Smartling’s web proxy solution. Owns technical tickets, troubleshoots browser and network issues, leads customer workshops, creates diagnostic scripts and tooling, manages production configuration changes, and collaborates with Engineering on product fixes. The role requires strong web technologies, debugging, communication, and customer-facing technical consulting skills.

Designs and leads scalable technical integrations and implementations for enterprise customers. The role gathers requirements, develops solutions, manages implementation changes, leads technical workshops, troubleshoots complex issues, advises stakeholders, promotes platform adoption, and contributes to process improvements and internal tools. Strong experience with web technologies, REST APIs, scripting, and customer-facing technical solution design is required.

Manage end-to-end localization programs for enterprise clients, serving as the operational point of contact and coordinating cross-functional teams. Optimize localization workflows, configure tools, oversee project lifecycles, resolve client and internal issues, and implement process improvements using automation and AI. The role requires strong localization experience, client management, project coordination, reporting, organization, and communication skills.

Own end-to-end localization operations for enterprise clients, serving as the primary operational contact and trusted advisor. Coordinate stakeholders and cross-functional teams, manage localization workflows and configurations across TMS and project tools, resolve client and internal issues, and improve processes through documentation, automation, and AI-enabled solutions. The role requires localization or translation project management experience, client communication skills, familiarity with localization formats and CAT/TMS tools, and strong organizational abilities.

Smartling is seeking talented individuals to join their team and invites candidates to submit their resumes for future opportunities.

The Enterprise Account Executive will drive sales by managing the sales process, generating new business, engaging with prospects, and achieving revenue targets.

The Business Development Representative engages with potential customers, qualifying leads and supporting sales efforts while managing prospect information in Salesforce.

The Customer Success Manager at Smartling ensures positive customer health and retention by facilitating adoption of their translation platform and managing client relationships.

Source and engage high-potential prospects via email, Zoom and social channels; qualify buying interest; hand off qualified leads to Account Executives; maintain prospect data in Salesforce; represent Smartling at events and build product and market knowledge to support acquisition.