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The Genesys Engineer will design and deliver customer experience solutions, install and test Genesys software, support large implementations, and maintain daily operations. Candidates should have significant experience with various Genesys products.

The IVR Developer will design and develop customer experience solutions by collaborating with team members, fulfilling technical requirements, and ensuring timely project delivery. Responsibilities include hands-on application development and working closely with a Project Manager.

The CX Business Analyst will contribute to the design, testing, and delivery of customer experience (CX) solutions, focusing on creating detailed design artifacts and collaborating with clients and cross-functional teams to ensure project deliverables meet business requirements.

As a DevOps Engineer, you will design and manage an AWS environment, deploy software releases for IVR applications, write SQL scripts, and automate processes using Jenkins with Groovy scripting. Troubleshooting using Unix commands and networking knowledge are also key responsibilities.

The Web Designer will create user experiences and web designs based on client needs, lead application design sessions, and ensure adherence to design standards. Responsibilities include writing requirements, creating wireframes and prototypes, and collaborating with clients and developers while promoting usability standards.

The DevOps Engineer will design and deliver Customer Experience solutions, manage global IVR system operations, assist with application deployment on AWS and on-premises, monitor IVR performance, and respond to operational needs.

As a DevOps Engineer at PTP, you will manage operations for a global IVR system, assist in deploying applications to AWS and on-prem architectures, monitor IVR system performance, and respond to operational needs.