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The Senior Front-End Developer will develop and maintain user interface elements in web applications, use Vaadin to develop and maintain applications, and assist in training other front-end developers. The role emphasizes user interface design principles and enterprise application refactoring.

The IVR Audio and Localization Specialist will manage multilingual audio IVR prompts, ensuring quality through QA and editing. Responsibilities include managing vendor relationships, gathering customer requirements, and assisting with dialogue design and localization.

The Software Database Engineer and Administrator will design, develop, and administer databases for analytics, web applications for IVR and call center software, and integrations for cloud-based applications. The role includes writing SQL for enhancements and participating in the development of call center analytics systems.

The Data Scientist will design and deliver Customer Experience solutions by utilizing machine learning techniques and data analysis to solve business problems and automate processes. Responsibilities include extracting insights from customer data, implementing ML algorithms, and conducting data analysis.

The IVR Architect will design and deliver customer experience solutions, lead a small team of developers, and ensure that projects meet business and technical requirements while being delivered on time.

The Voice User Interface Designer will design IVR applications, create call flow diagrams, conduct usability testing, and support speech scientist in grammar design. The role involves collaborating with peers and customers to enhance user-centered designs while tuning applications for performance optimization.

The Senior Speech Scientist will design and deliver customer experience solutions by developing grammar for speech-enabled IVR applications, acting as a subject matter expert in speech recognition, and supporting sales with relevant proposals.