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Guides customers through vehicle selection, financing, appointments, purchases, and post-sale activities. Manages sales calls, customer relationships, inventory knowledge, and dealership operational tasks including opening and closing, cash handling, audits, documentation, and title or registration activities. Supports compliance, customer experience, team collaboration, and new-hire training while progressing through certification levels with increasing sales, inventory, operations, and leadership responsibilities.

Reviews and analyzes customer communications for accuracy, documents findings, gathers information, and provides detailed feedback. The role requires strong written, verbal, listening, analytical, critical-thinking, negotiation, organizational, and problem-solving skills. It also involves collaborating with peers, managing priorities, meeting expectations, and supporting quality assurance activities. A high school diploma or GED, Microsoft Office knowledge, and on-site availability at the East Mesa location are required.

Handle customer inquiries and complaints across channels, investigate issues with internal teams, provide empathetic single-point resolution, manage cases to completion, meet performance SLAs, identify trends, and assist with training and legal settlement support.

Supports dealership sales and operations by greeting customers, assisting with vehicle presentations, pricing, financing, test drives, lead follow-up, appointment scheduling, paperwork, inventory presentation, and showroom organization. Uses internal systems and collaborates with sales and management teams to maintain efficient dealership operations and a positive customer experience. The role includes cross-training and advancement through sales and operations certification levels.

Supports customers and sales advisors throughout the vehicle purchasing process, including vehicle presentations, financing basics, test drives, lead follow-up, appointment scheduling, and customer communication. Assists with dealership paperwork, inventory presentation, showroom organization, and daily operational flow. Collaborates across sales and management teams, learns multiple dealership functions, uses internal systems, and progresses through sales and operations certification levels.

Supports dealership sales and operations by greeting customers, presenting vehicles and financing basics, following up with leads, scheduling appointments, assisting with test drives, processing paperwork, maintaining inventory presentation, and supporting daily dealership operations. The role requires cross-training across dealership functions, use of internal systems, customer communication, and progression through sales and operations certification levels.

Supports vehicle sales and dealership operations by greeting customers, presenting vehicles and financing basics, following up with leads, scheduling appointments, assisting with test drives, processing paperwork, maintaining inventory presentation, and using internal systems. The role involves cross-training across dealership functions, supporting team goals, and progressing through sales and operations certification levels.

Supports dealership sales and operations by greeting customers, presenting vehicles and financing basics, following up with leads, scheduling appointments, assisting with test drives, processing paperwork, maintaining inventory presentation, and using internal systems. The role collaborates across departments, supports dealership goals, and progresses through multi-phase sales and operations training while delivering a positive customer experience.

Supports dealership sales and operations by greeting customers, assisting with vehicle presentations, financing basics, test drives, lead follow-up, appointment scheduling, paperwork, inventory presentation, and showroom organization. The role uses internal systems, collaborates with sales and management teams, and completes training to assume increasing responsibility across sales and dealership operations.

Supports dealership sales and operations by greeting customers, presenting vehicles and financing basics, following up with leads, scheduling appointments, assisting with test drives and paperwork, maintaining inventory and showroom organization, and using internal systems. The role requires cross-training across dealership functions, collaboration with sales and management teams, and progression through certification levels while delivering a positive customer experience.