What’s Under the Hood
DriveTime Family of Brands is the largest privately owned used car sales finance & servicing company in the nation. Headquartered in Tempe, Arizona and Dallas, Texas, we create opportunities and improve the lives of our customers and our employees by placing a focus on putting the right customer, in the right vehicle, on the right terms and on their path to ownership.
You can find DriveTime’s tire tracks across the nation with dealerships where we embrace a transparent pricing approach, eliminating haggling and gimmicks and reconditioning centers where we breathe new life into pre-owned vehicles. Regardless of where you’re located, if you’ve got DRIVE and you’re looking to make an impact, we’d love for you to make a difference with us!
That’s Nice, But What’s the Job?
In long, you will:
Verify accuracy and document analysis of customer communications.
Ability to gather information and provide specific and detailed feedback.
Confidently and effectively communicates to audiences at all levels, both verbally and in writing.
Strong critical thinking and negotiation skills.
Excellent analytical abilities to grasp key points from detailed phone calls and reports.
Familiarity with tools, concepts, and methodologies of quality assurance.
Strong organizational and problem-solving skills with great attention to detail.
Ability to develop, drive and communicate with peers on tasks and goals.
Performs other related duties as assigned.
Enjoys the challenge of unfamiliar tasks and seek improvement for failure and success in projects.
Strong time management skills with the ability to prioritize tasks effectively and consistently meet expectations.
The duties and responsibilities listed above are intended to provide general guidelines and parameters for the job and are not intended to be a comprehensive, detailed description of the job.
The Specifics.
High School or GED required
Excellent oral, written communication and listening skills required.
Knowledge of Microsoft Office.
Located out of our East Mesa Location: 85209
So What About the Perks? Perks matter
- Medical, dental, and vision, oh my! DriveTime Family of Brands covers a sizable amount of insurance premiums to ensure our employees receive top-tier healthcare coverage.
- But Wait, There’s More. 401(K), Company paid life insurance policy, short and long-term disability coverage to name a few.
- Growth Opportunities. You grow, I grow, we all grow! But seriously, DriveTime Family of Brands is committed to providing its employees with every opportunity to grow professionally with roughly over 1,000 employees promoted year over year.
- Tuition Reimbursement. We’re as passionate about your professional development as you are. With that, we’ll put our money where our mouth is.
- Wellness Program. Health is wealth! This program includes self-guided coaching and journeys, cash incentives and discounts on your medical premiums through engaging in fun activities!
- Gratitude is Green. We offer competitive pay across the organization, because, well… money matters!
- Game Room. Gimme a break – no, not a Kit Kat ad but we do have a ping-pong table, a pool table and other games if you ever need a break in your day.
- In-House Gym. We want our employees to be the best versions of themselves. So come early, take a break in your day, or finish strong with a workout!
- Enjoy Social Events? Bring it on. Rally with your team for festive gatherings, team competitions or just to hang out!
- We Care and Value YOU! Feel the love and let us treat you to company outings, personal rewards, amazing prizes & much more!
- Paid Time Off. Not just lip service: we work hard, to play hard! Paid time off includes (for all full-time roles) wellness days, holidays, and good ole' fashioned YOU time! For our Part-timers, don't fear you get some time too...vacation time is available - the more you work, the more you earn!
Anything Else? Absolutely.
DriveTime Family of Brands is Great Place to Work Certified! And get this: 90% of our rockstar employees say they feel right at home here. We could spend a lot of time having you read about ALL our awards, but we’ll save time (and practice some humility) just naming a few others; Comparably Awards: Best Company for Diversity, Best Company Culture and Best Company Leadership, oh and don’t forget Phoenix Business Journal Healthiest Employers (okay, we’ll stop there)!
Hiring is contingent upon successful completion of our background and drug screening process. DriveTime is a drug-free, tobacco-free workplace and an Equal Opportunity Employer.
And when it comes to hiring, we don't just look for the right person for the job, we seek out the right person for DriveTime. Buckle up for plenty of opportunities to grow in a professional, fun, and high-energy environment!
Skills Required
- High school diploma or GED
- Excellent oral, written communication, and listening skills
- Knowledge of Microsoft Office
- Must be located at the East Mesa location, ZIP code 85209
DriveTime Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about DriveTime and has not been reviewed or approved by DriveTime.
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Healthcare Strength — Medical coverage offers multiple plan options, 24/7 telehealth access, and company‑paid life insurance, with wellness resources integrated into the offering. Affordability and access features are emphasized, reinforcing the overall strength of the healthcare package.
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Retirement Support — A 401(k) program includes an employer match under a safe‑harbor style structure. The design provides a straightforward path for retirement savings as part of total rewards.
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Leave & Time Off Breadth — Paid time off is available to full‑time employees and grows with tenure, alongside paid parental leave. Time‑off policies are positioned as a core element of the package rather than a minimal add‑on.
DriveTime Insights
What We Do
Headquartered in Tempe, Arizona, DriveTime is the largest privately owned used car sales and finance company in the country. With more than 125 dealerships, 3 operations centers and 15 inspection centers across the nation, our 4,000+ employees are focused on getting the right customer in the right car, at the right terms.
