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As a Customer Account Specialist, you will focus on building customer relationships and collaborating with internal teams to resolve issues. You will manage shipments using innovative technology and analyze customer inquiries for timely updates. This role offers opportunities for career progression within various departments.

The Customer Account Specialist will build relationships with customers, provide shipment updates, analyze inquiries, and improve operational efficiency, while leveraging technology and collaborating with internal teams to enhance customer experiences.

Capacity Portfolio Representative responsible for growing and retaining a carrier portfolio, executing service delivery, and fostering positive customer experiences. Requires talent in relationship building, problem solving, and delivering exceptional customer experience. Offers competitive base salary and monthly bonus opportunities. In-person collaboration four days a week with remote work flexibility. Responsibilities include growing portfolio, monitoring account activity, developing carrier relationships, supporting capacity procurement, and driving carrier awareness of payment programs.