Top Tech Jobs & Startup Jobs

Lead technical customer engagements for New Relic’s observability platform, including proof-of-concept evaluations, solution design, workshops, technical consulting, and executive-level presentations. Partner with Sales, Engineering, Product, and Marketing to drive platform adoption, expansion, and customer transformation. Develop reference architectures and technical content while advising customers on OpenTelemetry, cloud-native technologies, SRE, DevOps, and service-level measurement practices.

Manage monthly sales commission calculations, payments, SPIFFs, and inquiries. Administer Xactly Incent configurations, sales compensation plans, quotas, rate tables, audits, and plan acceptance. Maintain global sales rosters, analyze data using spreadsheets, Salesforce, Tableau, and BI tools, and collaborate with People, Sales Operations, Revenue Operations, and Payroll teams. Support employee changes, process improvements, automation, compliance, and variable-pay projects while meeting strict deadlines and rotating global work schedules.

Leads enterprise-wide strategic sourcing, procurement, travel and expense, and vendor management operations. Responsibilities include directing complex RFx initiatives, negotiating commercial contracts, managing supplier performance, developing procurement policies and governance, optimizing costs, leading organizational change, managing budgets and metrics, and building global procurement teams. Partners with Legal, Security, Finance, and Technology executives while providing executive-level reporting and guidance.

Own the vision, strategy, roadmap, and business outcomes for New Relic’s Dirac data platform. Lead storage, querying, at-rest processing, federation, data sovereignty, and AI-driven capabilities. Partner with customers, engineering, architecture, design, finance, sales, and marketing to deliver scalable observability products. Define platform metrics, manage unit economics, analyze customer and operational data, experiment with AI, and drive complex initiatives from strategy through launch.

Drive enterprise SaaS sales in Japan by following inbound and self-sourced prospects, closing new business, identifying upsell opportunities within existing accounts, and continuously improving the sales process. The role requires consultative Challenger Sales skills, experience managing numerous accounts across industries, collaboration with presales engineers, and familiarity with technology, infrastructure, software, and SaaS trends.

The role involves delivering New Relic solutions to customers, providing technical support, creating presentations and demos, and collaborating with sales and account management teams.

The Senior Technical Success Manager supports clients' onboarding and success with New Relic products, ensuring effective utilization and collaborating with cross-functional teams for issue resolution.

Own technical post-sale relationships for enterprise customers, driving onboarding, adoption, optimization, integrations, renewals, and expansion. Partner with sales, product, and engineering; forecast customer consumption; solve technical issues; maintain project documentation; and represent customer needs. This field-based role involves customer travel and requires strong technical, business, and customer-facing skills, plus experience with enterprise software and performance monitoring tools.

Own end-to-end QA for Opportunity-to-Cash and enterprise billing systems. Test Salesforce CPQ, middleware, BillingPlatform, NetSuite, Avalara, and Braintree integrations, including usage-based pricing, invoices, taxation, payments, refunds, credits, and ledger allocation. Maintain Xray test coverage, validate APIs and data flows, investigate sync failures, perform defect root-cause analysis, and provide deployment sign-off while collaborating with Engineering, Product, and Finance.

Own enterprise account acquisition across the GCC, prospecting and building relationships with executives, influencers, and users. Develop territory strategies, identify customer needs, position New Relic against competitors, and close large multi-year SaaS subscription deals. Maintain Salesforce records, forecast accurately, build pipeline, collaborate with sales support teams, and demonstrate product value to customers.