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Sell New Relic observability platform to LATAM enterprise accounts. Build face-to-face relationships, manage complex deal cycles, present to C‑suite, and travel regionally (~25%). Use consultative enterprise sales skills to drive adoption across companies of varied sizes.

Field-based Account Executive selling observability software across the US East region. Build face-to-face relationships, manage complex enterprise deal cycles, present to C‑level stakeholders, travel frequently, and drive customer outcomes through consultative SaaS selling and regional market expansion.

The Senior Account Executive will drive new customer acquisitions, manage sales processes, and achieve targets by building relationships with decision-makers and leveraging company solutions to fulfill clients' needs.

Support Global Technical Services by translating business needs into Salesforce Service Cloud requirements, creating documentation, managing integrations, owning UAT and change management, providing admin support, and building reporting to drive adoption and system stability.

Provide advanced technical support for New Relic products: troubleshoot installations, configurations, and data issues; collaborate with engineering to resolve complex problems; advocate customer feedback to product teams; maintain and monitor servers and cloud/container environments; continually advance skills through training.

Lead infrastructure security for global cloud environments, provide security design guidance and reviews, educate engineers on secure practices (multi-cloud, containers), perform risk assessments and threat modeling, mentor teammates, and collaborate with cross-functional partners to prioritize and implement proactive controls.

Lead technical pre-sales engagements for New Relic, discover customer needs, design and demonstrate observability solutions, run proofs-of-concept, remove technical objections, partner with sales to drive revenue and build executive relationships.

Lead and scale co-sell GTM with AWS and Azure: build partner relations, drive marketplace and field-driven deal execution, generate pipeline, run QBRs, and govern marketplace/private-offer deals to accelerate revenue.

Develop and own New Relic's query language stack (parsing, compilation, execution). Build and maintain scalable, distributed Java services and petabyte-scale infrastructure. Collaborate cross-functionally, debug performance/availability/resiliency issues in a multi-region, multi-cloud database, and participate in on-call DevOps duties.

Act as the technical lead for partner GTM: enable partners through training, support complex pre-sales solution design and POVs, coordinate internal teams, oversee partner-led delivery, monitor project health, and surface feedback to Product and Practice teams.