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The Staff Platform Engineer is responsible for the technical leadership of Vonage's cloud-native Kubernetes platform and Internal Developer Portal, ensuring system resilience, optimizing CI/CD processes, mentoring engineers, and overseeing large-scale infrastructure projects. They will drive IaC culture and reliability in services across various environments.

Design, provision, and maintain cloud-native infrastructure and large-scale Kubernetes clusters. Build self-service developer platform tools (primarily in Go), automate guardrails with Kyverno/OPA, optimize GitHub Actions and ArgoCD GitOps pipelines, improve observability, enforce cost-efficiency (FinOps), and embed AI-assisted engineering to streamline delivery and reliability.

Hunt and close new enterprise accounts for Vonage Communications APIs. Develop territory strategies, prospect new logos, forecast revenue, and collaborate with presales, engineering, and customer success to ensure smooth implementation and long-term client relationships.

Provide tier-one technical support for Vonage Voice and Video APIs/SDKs: troubleshoot customer implementations, diagnose API/SDK issues, collaborate on bug escalation, document knowledge, and communicate solutions to technical and non-technical stakeholders.

The Senior Data Scientist will develop data products that measure verification's ROI, optimize channel performance, create real-time metrics, and ensure accurate data architecture for autonomous decision-making, influencing product and pricing strategies across Vonage's offerings.

The PMO Manager oversees transformation projects, manages resource allocation, ensures delivery performance, identifies risks, and champions project methodology for optimal portfolio management.

Drive inside sales for Vonage by qualifying inbound leads, conducting executive-level conversations, delivering demos/proposals, using Salesforce to track activity, forecasting revenue, and resolving client issues to close SaaS/cloud deals.

Develop and maintain concurrent, distributed backend services for high-volume systems. Contribute to architecture, design, testing, performance profiling, and releases. Estimate implementation effort, support on-call rotations, and uphold coding standards and documentation.

Design, build, and maintain highly concurrent, distributed backend services for availability and performance. Drive architecture and technical decisions, optimise system performance, develop and test features, document releases, define coding standards, mentor junior engineers, and provide on-call support as part of an engineering team.

Lead design and architecture of highly concurrent, distributed backend systems; own major technical decisions, performance optimization, and testing practices; mentor engineers; drive coding standards, collaborate with product and leadership, and participate in on-call support.