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As a Staff Fullstack Software Engineer on the Payins team at Airbnb, you will define the long-term technical vision for money movement experiences, collaborate with cross-functional teams, and drive impactful initiatives. Your responsibilities include setting architectural vision, mentoring engineers, and delivering product improvements.
As a Staff Experience Researcher at Airbnb, you will lead qualitative and quantitative research efforts to inform product development, collaborate with cross-functional teams, and deliver actionable insights that enhance user experiences. This role requires methodological leadership and a strong focus on strategic initiatives.
The Staff Software Engineer will work on improving Airbnb agent productivity by building solutions within the Community Support Platform. They will collaborate with cross-functional teams, lead the development cycle, mentor engineers, and promote a culture of technical quality.
As a Staff Software Engineer in SRE, responsible for developing and maintaining tools and systems to operate services reliably and at scale. Collaborate with SREs and other teams to ensure services are properly instrumented and scalable. Lead incident management, drive improvements in reliability, and contribute to overall operational efficiency and growth.
As a Staff Program Manager in BizTech Global Operations at Airbnb, you will be responsible for programs ensuring the success of Operational Services. Your role involves collaborating with stakeholders, implementing Shift Left opportunities, creating training programs, and recommending improvements for technology-supported processes. You will be pivotal in shaping the operational service strategy to drive efficiency and effectiveness through technology automation and processes.
The Escalations Senior Associate at Airbnb supports internal customer service services and interacts directly with customers and stakeholders. Responsibilities include managing complex cases, providing high-quality service, collaborating cross-functionally, and supporting team success.
Senior Communication Manager role at Airbnb in Korea responsible for driving awareness and consideration of Airbnb, developing campaigns, managing press requests, and leading crisis communications strategy. The role is based in Seoul and reports to the Communications Lead, Korea.
As a Senior Market Manager at Airbnb, responsible for supply health and growth in Korea by managing Core Host accounts and supply acquisition. Develop strategies for market success, analyze data, build partner relationships, and provide exceptional service to Core Hosts. Represent Airbnb in external meetings, educate hosts on product changes, and support host community programs.
The Communications Manager for Korea at Airbnb is responsible for delivering Airbnb's Communications activities in Korea including press announcements, press events, digital campaigns, policy advocacy campaigns, and media and influencer engagement. The role involves working closely with the communications team members and cross-functional partners to ensure positive brand buzz and reputation. The ideal candidate is creative, collaborative, proactive, and passionate about creating newsworthy campaigns that drive positive media buzz for Airbnb.
The Senior Community Engagement Manager at Airbnb is responsible for leading the Host Community strategy in Korea, implementing and iterating on Community programs, and fostering Host-to-Host connections. They act as a bridge between the local team and the Host Community, coordinate activities, and drive Community growth and engagement initiatives. The ideal candidate has extensive Community experience and knowledge in developing and maintaining programs at scale.
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